Your dependencies.txt file indicates that you have python3-distro-info installed. Could you please try running the following commands in a terminal and see what happens?
python3 -c 'import distro_info' Thanks in advance. ** Information type changed from Private to Public ** Changed in: update-manager (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1663521 Title: hwe-support-status crashed with ImportError in __main__: No module named 'distro_info' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1663521/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs