Public bug reported:

I have a Lenovo Thinkpad X1 Carbon (2nd gen, 2014?) running Ubuntu
Yakkety (16.10). Kernel is the most current one: 4.8.0-39-generic
#42-Ubuntu

In the last days the microphone stopped working when I am on the Google
Hangouts video conference in the Chromium browser. I checked the sound
settings of the System Settings and on the "input" tab the slider for
the microphone volume is grayed out and cannot be moved away from the
zero position. The microphone level monitor bar does not move when
talking or touching the microphone.

Then I found the following on the internet

http://askubuntu.com/questions/508221/sound-input-device-microphone-not-
working

and tried to solve the problem following the hints:

- Reboot does not solve the problem.

- I could not do any tests with gstreamer-properties as it seems to have
been removed from gstreamer (what is the successor?).

- pavucontrol (Pulse Audio Sound Control) shows on its "Input Devices"
Tab that the microphone of the laptop is OK and that the kernel works
with it. The Level monitor bar is moving according to environment noise
and touching of the microphone.

- "sudo alsa force-reload" does not solve the problem.

- "sudo apt-get remove --purge alsa-base pulseaudio; sudo apt-get
install alsa-base pulseaudio ubuntu-desktop" and reboot afterwards does
not solve the problem.

- audacity is recording through the microphone correctly.

- Adding "options snd-hda-intel position_fix=1" to /etc/modprobe.d/alsa-
base.conf and rebooting does not solve the problem.

I hope that is a known problem. Please tell me if you need further
information.

** Affects: gstreamer (Ubuntu)
     Importance: Undecided
         Status: New

** Affects: gtk+3.0 (Ubuntu)
     Importance: Undecided
         Status: New

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New

** Summary changed:

- .
+ Lenovo X1 Carbon 2nd gen: Microphone not working in GTK (GStremer?) apps

** Description changed:

- .
+ I have a Lenovo Thinkpad X1 Carbon (2nd gen, 2014?) running Ubuntu
+ Yakkety (16.10). Kernel is the most current one: 4.8.0-39-generic
+ #42-Ubuntu
+ 
+ In the last days the microphone stopped working when I am on the Google
+ Hangouts video conference in the Chromium browser. I checked the sound
+ settings of the System Settings and on the "input" tab the slider for
+ the microphone volume is grayed out and cannot be moved away from the
+ zero position. The microphone level monitor bar does not move when
+ talking or touching the microphone.
+ 
+ Then I found the following on the internet
+ 
+ http://askubuntu.com/questions/508221/sound-input-device-microphone-not-
+ working
+ 
+ and tried to solve the problem following the hints:
+ 
+ - Reboot does not solve the problem.
+ 
+ - I could not do any tests with gstreamer-properties as it seems to have
+ been removed from gstreamer (what is the successor?).
+ 
+ - pavucontrol (Pulse Audio Sound Control) shows on its "Input Devices"
+ Tab that the microphone of the laptop is OK and that the kernel works
+ with it. The Level monitor bar is moving according to environment noise
+ and touching of the microphone.
+ 
+ - "sudo alsa force-reload" does not solve the problem.
+ 
+ - "sudo apt-get remove --purge alsa-base pulseaudio; sudo apt-get
+ install alsa-base pulseaudio ubuntu-desktop" and reboot afterwards does
+ not solve the problem.
+ 
+ - audacity is recording through the microphone correctly.
+ 
+ - Adding "options snd-hda-intel position_fix=1" to /etc/modprobe.d/alsa-
+ base.conf and rebooting does not solve the problem.
+ 
+ I hope that is a known problem. Please tell me if you need further
+ information.

** Package changed: cups (Ubuntu) => gstreamer (Ubuntu)

** Also affects: pulseaudio (Ubuntu)
   Importance: Undecided
       Status: New

** Also affects: gtk+3.0 (Ubuntu)
   Importance: Undecided
       Status: New

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1667328

Title:
  Lenovo X1 Carbon 2nd gen: Microphone not working in GTK (GStremer?)
  apps

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gstreamer/+bug/1667328/+subscriptions

-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to