Public bug reported:
Steps to reproduce:
- I connected an external monitor to my laptop through the HDMI port
- my display settings are set to use only the external monitor when it is
connected, so the laptop's builtin screen was turned off
- I hibernated
- I brought my laptop home, connected it to another external monitor through
the VGA port, and resumed from hibernation
Expected: the external monitor should turn on. If no external monitor is
connected, then the builtin should turn on. Whenever a monitor is
available, it must be made sure that at least one monitor is ALWAYS
turned on no matter what.
Observed: neither the builtin NOR the external monitor turned on. This is SO
FUCKING STUPID. Both screens were turned off.
Additionally, even unplugging and plugging the monitor (several times) did
nothing. Which is even more retarded.
I could verify that the system was actually up and running by hitting
CTRL+ALT+T (to open a terminal) and blindly typing "sudo suspend" and
entering the password: the computer actually suspended. Even after
resuming from suspend, no screen turned on.
I had no way to recover and I was forced to shut down, losing all my
unsaved data.
This does NOT always happen, but this is not the first time either. It seems to
be random.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-64.85-generic 4.4.44
Uname: Linux 4.4.0-64-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 340.101 Thu Dec 1 15:52:31
PST 2016
GCC version: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4)
.tmp.unity_support_test.0:
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Mar 2 21:38:20 2017
DistUpgraded: 2016-12-11 22:45:13,519 ERROR got error from PostInstallScript
./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process
"./xorg_fix_proprietary.py" (No such file or directory) (8))
DistroCodename: xenial
DistroVariant: ubuntu
DpkgLog:
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev
09) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] 3rd Gen Core processor Graphics
Controller [1025:0647]
NVIDIA Corporation GF117M [GeForce 610M/710M/810M/820M / GT
620M/625M/630M/720M] [10de:1140] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] GeForce 710M [1025:0691]
InstallationDate: Installed on 2013-10-11 (1238 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Acer Aspire V3-571G
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-64-generic.efi.signed
root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to xenial on 2016-12-11 (80 days ago)
dmi.bios.date: 10/15/2012
dmi.bios.vendor: Acer
dmi.bios.version: V2.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: VA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.07
dmi.modalias:
dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
dmi.product.name: Aspire V3-571G
dmi.product.version: V2.07
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Thu Mar 2 21:36:18 2017
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
NVIDIA(0): Failed to initiate mode change.
NVIDIA(0): Failed to complete mode change
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-0ubuntu0.2
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 ubuntu xenial
** Description changed:
Steps to reproduce:
- I connected an external monitor to my laptop through the HDMI port
- my display settings are set to use only the external monitor when it is
connected, so the laptop's builtin screen was turned off
- I hibernated
- I brought my laptop home, connected it to another external monitor through
the VGA port, and resumed from hibernation
Expected: the external monitor should turn on. If no external monitor is
connected, then the builtin should turn on. Whenever a monitor is
available, it must be made sure that at least one monitor is ALWAYS
turned on no matter what.
Observed: neither the builtin NOR the external monitor turned on. This is SO
FUCKING STUPID. Both screens were turned off.
Additionally, even unplugging and plugging the monitor (several times) did
nothing. Which is even more retarded.
I could verify that the system was actually up and running by hitting
CTRL+ALT+T (to open a terminal) and blindly typing "sudo suspend" and
entering the password: the computer actually suspended. Even after
resuming from suspend, no screen turned on.
I had no way to recover and I was forced to shut down, losing all my
unsaved data.
+
+ This does NOT always happen, but this is not the first time either. It seems
to be random.
+
+
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-64.85-generic 4.4.44
Uname: Linux 4.4.0-64-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
- NVRM version: NVIDIA UNIX x86_64 Kernel Module 340.101 Thu Dec 1 15:52:31
PST 2016
- GCC version: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4)
+ NVRM version: NVIDIA UNIX x86_64 Kernel Module 340.101 Thu Dec 1 15:52:31
PST 2016
+ GCC version: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4)
.tmp.unity_support_test.0:
-
+
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Mar 2 21:38:20 2017
DistUpgraded: 2016-12-11 22:45:13,519 ERROR got error from PostInstallScript
./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process
"./xorg_fix_proprietary.py" (No such file or directory) (8))
DistroCodename: xenial
DistroVariant: ubuntu
DpkgLog:
-
+
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
- Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166]
(rev 09) (prog-if 00 [VGA controller])
- Subsystem: Acer Incorporated [ALI] 3rd Gen Core processor Graphics
Controller [1025:0647]
- NVIDIA Corporation GF117M [GeForce 610M/710M/810M/820M / GT
620M/625M/630M/720M] [10de:1140] (rev a1) (prog-if 00 [VGA controller])
- Subsystem: Acer Incorporated [ALI] GeForce 710M [1025:0691]
+ Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166]
(rev 09) (prog-if 00 [VGA controller])
+ Subsystem: Acer Incorporated [ALI] 3rd Gen Core processor Graphics
Controller [1025:0647]
+ NVIDIA Corporation GF117M [GeForce 610M/710M/810M/820M / GT
620M/625M/630M/720M] [10de:1140] (rev a1) (prog-if 00 [VGA controller])
+ Subsystem: Acer Incorporated [ALI] GeForce 710M [1025:0691]
InstallationDate: Installed on 2013-10-11 (1238 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Acer Aspire V3-571G
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-64-generic.efi.signed
root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to xenial on 2016-12-11 (80 days ago)
dmi.bios.date: 10/15/2012
dmi.bios.vendor: Acer
dmi.bios.version: V2.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: VA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.07
dmi.modalias:
dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
dmi.product.name: Aspire V3-571G
dmi.product.version: V2.07
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.12-1build2
xserver.bootTime: Thu Mar 2 21:36:18 2017
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
- NVIDIA(0): Failed to initiate mode change.
- NVIDIA(0): Failed to complete mode change
+ NVIDIA(0): Failed to initiate mode change.
+ NVIDIA(0): Failed to complete mode change
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-0ubuntu0.2
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https://bugs.launchpad.net/bugs/1669581
Title:
no screen turned on after resume from hibernation
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