Hi Michele, Thank you for taking the time to report this bug and helping to make Ubuntu better.
The logs do not indicate a particular issue I could help you with. But this kind of issues mostly happen due to individual configuration that either: - doesn't work but users stop to care about the package (e.g. try something but give up) - works on the former, but not the new version of the package. As the error recommends, sometimes the full output of: `See "systemctl status exim4.service" and "journalctl -xe" for details.` can help to pinpoint the issue, but mostly people succeed by backing up their config and reverting it to the default one, then the upgrade runs fine and then adapt the new version to your custom configuration. But that depends a lot on your setup e.g. would you loose any data by dropping your old config for the upgrade. Since it seems likely to me that this is a local configuration problem, rather than a bug in Ubuntu, I'm marking this bug as Incomplete. If indeed this is a local configuration problem, you can find pointers to get help for this sort of problem here: http://www.ubuntu.com/support/community Or if you believe that this is really a bug, then you may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem, explain why you believe this is a bug in Ubuntu rather than a problem specific to your system, and then change the bug status back to New. Please report back if dropping or adapting your custom configuration made it upgrading. If not fixed share any extra data on the configuration and the issue that you are encounter. ** Changed in: exim4 (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1673885 Title: package exim4-daemon-heavy 4.86.2-2ubuntu2.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/exim4/+bug/1673885/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
