HI Robie:
Thanks for looking at my problem.
First I should be clear that I am no expert on computers. I have used
and enjoyed Ubuntu for many years. But though I can use it my skills on
the terminal are minimal
My problem with with amavisid-new has been around for some time. I
cannot say for sure when it first appeared but it may have arrived when
I updated to Ubuntu 16.
Now, whenever I accept an update package the system goes through its
routine and then advises that a package has failed to install. Generally
it identifies amavisid-new as the problem. Sometimes it offers to send
data to help resolve the problem. sometimes it just proceeds.
It does not give me any information that I can understand to do
troubleshooting.
To try to get information that you can use I just ran sudo apt-get
install amavisd-new on the terminal. This is the output:
mike@mike-UX305FA:~$ sudo apt-get install amavisd-new
Reading package lists... Done
Building dependency tree
Reading state information... Done
amavisd-new is already the newest version (1:2.10.1-2ubuntu1).
The following packages were automatically installed and are no longer
required:
kde-l10n-engb libcdaudio1 libdirectfb-1.2-9 libfaac0 libslv2-9
linux-headers-4.4.0-34 linux-headers-4.4.0-34-generic
linux-headers-4.4.0-36
linux-headers-4.4.0-36-generic linux-headers-4.4.0-45
linux-headers-4.4.0-45-generic linux-headers-4.4.0-51
linux-headers-4.4.0-51-generic linux-headers-4.4.0-53
linux-headers-4.4.0-53-generic linux-headers-4.4.0-57
linux-headers-4.4.0-57-generic linux-headers-4.4.0-59
linux-headers-4.4.0-59-generic linux-headers-4.4.0-66
linux-headers-4.4.0-66-generic linux-image-4.2.0-42-generic
linux-image-4.4.0-34-generic linux-image-4.4.0-36-generic
linux-image-4.4.0-45-generic linux-image-4.4.0-51-generic
linux-image-4.4.0-53-generic linux-image-4.4.0-57-generic
linux-image-4.4.0-59-generic linux-image-4.4.0-66-generic
linux-image-extra-4.2.0-42-generic linux-image-extra-4.4.0-34-generic
linux-image-extra-4.4.0-36-generic linux-image-extra-4.4.0-45-generic
linux-image-extra-4.4.0-51-generic linux-image-extra-4.4.0-53-generic
linux-image-extra-4.4.0-57-generic linux-image-extra-4.4.0-59-generic
linux-image-extra-4.4.0-66-generic linux-signed-image-4.2.0-42-generic
linux-signed-image-4.4.0-34-generic linux-signed-image-4.4.0-36-generic
linux-signed-image-4.4.0-45-generic linux-signed-image-4.4.0-51-generic
linux-signed-image-4.4.0-53-generic linux-signed-image-4.4.0-57-generic
linux-signed-image-4.4.0-59-generic linux-signed-image-4.4.0-66-generic
ubuntu-core-launcher
Use 'sudo apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 12 not upgraded.
2 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] Y
Setting up amavisd-new (1:2.10.1-2ubuntu1) ...
Creating/updating amavis user account...
Job for amavis.service failed because the control process exited with
error code. See "systemctl status amavis.service" and "journalctl -xe"
for details.
invoke-rc.d: initscript amavis, action "start" failed.
● amavis.service - LSB: Starts amavisd-new mailfilter
Loaded: loaded (/etc/init.d/amavis; bad; vendor preset: enabled)
Active: failed (Result: exit-code) since Tue 2017-03-28 13:58:20
EDT; 5ms ago
Docs: man:systemd-sysv-generator(8)
Process: 30675 ExecStart=/etc/init.d/amavis start (code=exited,
status=1/FAILURE)
Mar 28 13:58:20 mike-UX305FA amavis[30675]: The value of variable
$myhostn...n
Mar 28 13:58:20 mike-UX305FA amavis[30675]: a fully qualified domain
name;....
Mar 28 13:58:20 mike-UX305FA amavis[30675]: You must explicitly assign
a F...e
Mar 28 13:58:20 mike-UX305FA amavis[30675]: in
/etc/amavis/conf.d/05-node_...s
Mar 28 13:58:20 mike-UX305FA amavis[30675]: network name!
Mar 28 13:58:20 mike-UX305FA amavis[30675]: (failed).
Mar 28 13:58:20 mike-UX305FA systemd[1]: amavis.service: Control process
exi...1
Mar 28 13:58:20 mike-UX305FA systemd[1]: Failed to start LSB: Starts
amavisd....
Mar 28 13:58:20 mike-UX305FA systemd[1]: amavis.service: Unit entered
failed....
Mar 28 13:58:20 mike-UX305FA systemd[1]: amavis.service: Failed with
result ....
Hint: Some lines were ellipsized, use -l to show in full.
dpkg: error processing package amavisd-new (--configure):
subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of amavisd-new-postfix:
amavisd-new-postfix depends on amavisd-new (= 1:2.10.1-2ubuntu1); however:
Package amavisd-new is not configured yet.
dpkg: error processing package amavisd-new-postfix (--configure):
dependency problems - leaving unconfigured
No apport report written because the error message indicates its a
followup error from a previous failure.
Errors were encountered while processing:
amavisd-new
amavisd-new-postfix
E: Sub-process /usr/bin/dpkg returned an error code (1)
mike@mike-UX305FA:~$
Hoping this helps you and really appreciating your kind attention
Mike McNally
On 2017-03-28 12:58 PM, Robie Basak wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.
>
> Since there isn't enough information in your report to differentiate
> between a local configuration problem and a bug in Ubuntu, I'm marking
> this bug as Incomplete.
>
> If indeed this is a local configuration problem, you can find pointers
> to get help for this sort of problem here:
> http://www.ubuntu.com/support/community
>
> Or if you believe that this is really a bug, then you may find it
> helpful to read "How to report bugs effectively"
> http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
> if you would then provide a more complete description of the problem,
> explain why you believe this is a bug in Ubuntu rather than a problem
> specific to your system, and then change the bug status back to New.
>
> ** Changed in: amavisd-new (Ubuntu)
> Status: New => Incomplete
>
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https://bugs.launchpad.net/bugs/1676661
Title:
package amavisd-new 1:2.10.1-2ubuntu1 failed to install/upgrade:
subprocess installed post-installation script returned error exit
status 1
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https://bugs.launchpad.net/ubuntu/+source/amavisd-new/+bug/1676661/+subscriptions
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