I have run into this problem as well. The "inactive" in "Turn screen off
when inactive for" is a bit misleading: it's not directly about the user
being inactive.

For example: Playing an HTML5-YouTube Video in Firefox will delay the turning 
off of the screen until the video is finished playing. (This is nice, because 
you don't have to bump the mouse periodically if you're watching a long video.) 
However, this is not the behavior when playing a Flash-Video in Firefox. In 
that case, the screen will start turning off when the set timer is expired. My 
speculation is that Firefox takes some kind of "lock" and prevents Unity from 
turning off the screen but the Flash-Plugin does not (or Firefox doesn't in 
that case?)
 
I suspect that after being suspended and resumed a couple of times something 
goes wrong with this feature (until reboot.) Some application (Firefox in my 
case probably) does not properly release the "lock" and the screen always stays 
on.

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https://bugs.launchpad.net/bugs/1594989

Title:
  Turn off screen after n minutes does not work in Ubuntu 16.04

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