Public bug reported: Hello, I think this is a bug in the WIFI-driver or kernel. Ubuntu is connected to the WIFI (router) box, but it cannot find DNS server to get to the internet.
I have periodically *serious* problems with WIFI in Ubuntu 17.04. The network icon shows "connected" to the router and internet, but browsers and other attempts to get data report DNS error / or not connected. This happens in all flavours of Ubuntu 17.04 (Ubuntu, Ubuntu GNOME etc.). Same laptop with Ubuntu 16.10 works flawlessly. The connection works fine after I reboot (power off/on) the router box. Then the bug may return (or may not return) after I turn on my laptop next time. This laptop is Toshiba Stellite P50 C. The laptop has Intel Corporation Wireless 3165 (rev 81). $ lspci -nnk | grep -iA2 net; uname -r; ls /lib/firmware/ | grep 'iwlwifi-7265d' 0d:00.0 Network controller [0280]: Intel Corporation Wireless 3165 [8086:3165] (rev 81) Subsystem: Intel Corporation Dual Band Wireless AC 3165 [8086:4010] Kernel driver in use: iwlwifi -- 0e:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 0c) Subsystem: Toshiba America Info Systems RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [1179:f840] Kernel driver in use: r8169 Kernel modules: r8169 4.11.0-041100rc4-generic Ref: https://wiki.debian.org/iwlwifi Restarting the network.manager does not help. $ sudo service network-manager restart Network manager connects (and sees) to the router, but cannot access internet. ----- Please see also: https://ubuntuforums.org/search.php?searchid=14761184 and https://ubuntuforums.org/showthread.php?t=2356828 ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: network-manager 1.4.4-1ubuntu3 Uname: Linux 4.11.0-041100rc4-generic x86_64 ApportVersion: 2.20.4-0ubuntu2 Architecture: amd64 CurrentDesktop: GNOME Date: Tue Apr 4 08:22:23 2017 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2017-03-27 (8 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Beta amd64 (20170321) IpRoute: default via 192.168.1.1 dev wlp13s0 proto static metric 600 169.254.0.0/16 dev wlp13s0 scope link metric 1000 192.168.1.0/24 dev wlp13s0 proto kernel scope link src 192.168.1.34 metric 600 NetworkManager.conf: [main] plugins=ifupdown,keyfile [ifupdown] managed=false NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-dev: DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH wlp13s0 wifi connected /org/freedesktop/NetworkManager/Devices/2 Ubuntu-Linux-Network dda6e4cf-5cd9-4e01-b638-418985262413 /org/freedesktop/NetworkManager/ActiveConnection/5 enp14s0 ethernet unavailable /org/freedesktop/NetworkManager/Devices/1 -- -- -- lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/0 -- -- -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.4.4 connected started full enabled enabled enabled enabled enabled ** Affects: network-manager (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug zesty ** Description changed: - Hello, - I think is a bug in WIFI-driver or kernel. + Hello, + I think this is a bug in WIFI-driver or kernel. Ubuntu is connected to the WIFI (router) box, but it cannot find DNS server to get to the internet. I have periodically *serious* problems with WIFI in Ubuntu 17.04. The network icon shows "connected" to the router and internet, but browsers and other attempts to get data report DNS error / or not connected. - This happens in all flavours of Ubuntu 17.04 (Ubuntu, Ubuntu GNOME etc.). + + This happens in all flavours of Ubuntu 17.04 (Ubuntu, Ubuntu GNOME + etc.). Same laptop with Ubuntu 16.10 works flawlessly. - The connection works fine after I reboot (power off/on) the router box. + The connection works fine after I reboot (power off/on) the router box. Then the bug may return (or may not return) after I turn on my laptop next time. This laptop is Toshiba Stellite P50 C. The laptop has Intel Corporation Wireless 3165 (rev 81). $ lspci -nnk | grep -iA2 net; uname -r; ls /lib/firmware/ | grep 'iwlwifi-7265d' 0d:00.0 Network controller [0280]: Intel Corporation Wireless 3165 [8086:3165] (rev 81) Subsystem: Intel Corporation Dual Band Wireless AC 3165 [8086:4010] Kernel driver in use: iwlwifi -- 0e:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 0c) Subsystem: Toshiba America Info Systems RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [1179:f840] Kernel driver in use: r8169 Kernel modules: r8169 4.11.0-041100rc4-generic Ref: https://wiki.debian.org/iwlwifi Restarting the network.manager does not help. $ sudo service network-manager restart Network manager connects (and sees) to the router, but cannot access internet. ----- Please see also: https://ubuntuforums.org/search.php?searchid=14761184 and https://ubuntuforums.org/showthread.php?t=2356828 ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: network-manager 1.4.4-1ubuntu3 Uname: Linux 4.11.0-041100rc4-generic x86_64 ApportVersion: 2.20.4-0ubuntu2 Architecture: amd64 CurrentDesktop: GNOME Date: Tue Apr 4 08:22:23 2017 IfupdownConfig: - # interfaces(5) file used by ifup(8) and ifdown(8) - auto lo - iface lo inet loopback + # interfaces(5) file used by ifup(8) and ifdown(8) + auto lo + iface lo inet loopback InstallationDate: Installed on 2017-03-27 (8 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Beta amd64 (20170321) IpRoute: - default via 192.168.1.1 dev wlp13s0 proto static metric 600 - 169.254.0.0/16 dev wlp13s0 scope link metric 1000 - 192.168.1.0/24 dev wlp13s0 proto kernel scope link src 192.168.1.34 metric 600 + default via 192.168.1.1 dev wlp13s0 proto static metric 600 + 169.254.0.0/16 dev wlp13s0 scope link metric 1000 + 192.168.1.0/24 dev wlp13s0 proto kernel scope link src 192.168.1.34 metric 600 NetworkManager.conf: - [main] - plugins=ifupdown,keyfile - - [ifupdown] - managed=false + [main] + plugins=ifupdown,keyfile + + [ifupdown] + managed=false NetworkManager.state: - [main] - NetworkingEnabled=true - WirelessEnabled=true - WWANEnabled=true + [main] + NetworkingEnabled=true + WirelessEnabled=true + WWANEnabled=true SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-dev: - DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH - wlp13s0 wifi connected /org/freedesktop/NetworkManager/Devices/2 Ubuntu-Linux-Network dda6e4cf-5cd9-4e01-b638-418985262413 /org/freedesktop/NetworkManager/ActiveConnection/5 - enp14s0 ethernet unavailable /org/freedesktop/NetworkManager/Devices/1 -- -- -- - lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/0 -- -- -- + DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH + wlp13s0 wifi connected /org/freedesktop/NetworkManager/Devices/2 Ubuntu-Linux-Network dda6e4cf-5cd9-4e01-b638-418985262413 /org/freedesktop/NetworkManager/ActiveConnection/5 + enp14s0 ethernet unavailable /org/freedesktop/NetworkManager/Devices/1 -- -- -- + lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/0 -- -- -- nmcli-nm: - RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN - running 1.4.4 connected started full enabled enabled enabled enabled enabled + RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN + running 1.4.4 connected started full enabled enabled enabled enabled enabled ** Description changed: Hello, - I think this is a bug in WIFI-driver or kernel. + I think this is a bug in the WIFI-driver or kernel. Ubuntu is connected to the WIFI (router) box, but it cannot find DNS server to get to the internet. I have periodically *serious* problems with WIFI in Ubuntu 17.04. The network icon shows "connected" to the router and internet, but browsers and other attempts to get data report DNS error / or not connected. This happens in all flavours of Ubuntu 17.04 (Ubuntu, Ubuntu GNOME etc.). Same laptop with Ubuntu 16.10 works flawlessly. The connection works fine after I reboot (power off/on) the router box. Then the bug may return (or may not return) after I turn on my laptop next time. This laptop is Toshiba Stellite P50 C. The laptop has Intel Corporation Wireless 3165 (rev 81). $ lspci -nnk | grep -iA2 net; uname -r; ls /lib/firmware/ | grep 'iwlwifi-7265d' 0d:00.0 Network controller [0280]: Intel Corporation Wireless 3165 [8086:3165] (rev 81) Subsystem: Intel Corporation Dual Band Wireless AC 3165 [8086:4010] Kernel driver in use: iwlwifi -- 0e:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 0c) Subsystem: Toshiba America Info Systems RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [1179:f840] Kernel driver in use: r8169 Kernel modules: r8169 4.11.0-041100rc4-generic Ref: https://wiki.debian.org/iwlwifi Restarting the network.manager does not help. $ sudo service network-manager restart Network manager connects (and sees) to the router, but cannot access internet. ----- Please see also: https://ubuntuforums.org/search.php?searchid=14761184 and https://ubuntuforums.org/showthread.php?t=2356828 ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: network-manager 1.4.4-1ubuntu3 Uname: Linux 4.11.0-041100rc4-generic x86_64 ApportVersion: 2.20.4-0ubuntu2 Architecture: amd64 CurrentDesktop: GNOME Date: Tue Apr 4 08:22:23 2017 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2017-03-27 (8 days ago) InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Beta amd64 (20170321) IpRoute: default via 192.168.1.1 dev wlp13s0 proto static metric 600 169.254.0.0/16 dev wlp13s0 scope link metric 1000 192.168.1.0/24 dev wlp13s0 proto kernel scope link src 192.168.1.34 metric 600 NetworkManager.conf: [main] plugins=ifupdown,keyfile [ifupdown] managed=false NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-dev: DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH wlp13s0 wifi connected /org/freedesktop/NetworkManager/Devices/2 Ubuntu-Linux-Network dda6e4cf-5cd9-4e01-b638-418985262413 /org/freedesktop/NetworkManager/ActiveConnection/5 enp14s0 ethernet unavailable /org/freedesktop/NetworkManager/Devices/1 -- -- -- lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/0 -- -- -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.4.4 connected started full enabled enabled enabled enabled enabled -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1679535 Title: ! Cannot connect to internet in Ubuntu 17.04 (DNS Lookup fails) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1679535/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
