Public bug reported:
Hardware: Acer CB3-131 Chromebook (GNAWTY) running Ubuntu Mate natively (BIOS
enabled by SeaBIOS firmware from scripts here:https://mrchromebox.tech/). Uses
Intel 7260 wifi, rev. bb:
01:00.0 Network controller: Intel Corporation Wireless 7260 (rev bb)
Software: Ubuntu Mate 17.04, upgraded from 16.10. Currently, everything
(kernel, firmware, etc.) is stock. Issue has persisted across multiple
installations.
Bug: Wifi/Bluetooth crashes and refuses to come back up, even after
multiple reboots. Issue persists across distros (Arch, Ubuntu, etc.)
When the wireless (Bluetooth and WiFi) works, it works flawlessly. However,
upon boot, it is not uncommon for the wireless to stop working within two
minutes of login time. Curiously, the GUI usually still shows being
"connected", though trying to change anything with the wifi shows otherwise.
Other times, upon system resume when wireless was previously working, the GUI
will show "device not ready" and refuse to continue. Dmesg shows the following:
[ 423.814823] Bluetooth: hci0 command 0x1403 tx timeout
[ 424.172973] iwlwifi 0000:01:00.0: Failed to wake NIC for hcmd
[ 424.173062] iwlwifi 0000:01:00.0: Error sending SCAN_OFFLOAD_REQUEST_CMD:
enqueue_hcmd failed: -5
[ 424.173067] iwlwifi 0000:01:00.0: Scan failed! ret -5
[ 425.194487] iwlwifi 0000:01:00.0: Failed to wake NIC for hcmd
[ 425.194589] iwlwifi 0000:01:00.0: Error sending SCAN_OFFLOAD_REQUEST_CMD:
enqueue_hcmd failed: -5
[ 425.194593] iwlwifi 0000:01:00.0: Scan failed! ret -5
Solution: Rebooting doesn't fix the problem. Perhaps a different
firmware version will work better? Configuration settings? etc.?
Unknown.
Thanks ahead of time for the help. Let me know if there's anything you
need/commands I should run/solutions I can attempt.
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-19-generic 4.10.0-19.21
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
Uname: Linux 4.10.0-19-generic x86_64
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bmueller 1669 F.... pulseaudio
CurrentDesktop: MATE
Date: Wed Apr 19 10:34:11 2017
InstallationDate: Installed on 2017-04-13 (6 days ago)
InstallationMedia: Ubuntu-MATE 16.10 "Yakkety Yak" - Release amd64 (20161012.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:07dc Intel Corp.
Bus 001 Device 002: ID 0bda:57cf Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: GOOGLE Gnawty
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-19-generic
root=UUID=45b1dd3f-10df-4a28-904c-74c694ef75a5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.10.0-19-generic N/A
linux-backports-modules-4.10.0-19-generic N/A
linux-firmware 1.164
SourcePackage: linux
UpgradeStatus: Upgraded to zesty on 2017-04-16 (2 days ago)
dmi.bios.date: 08/16/2015
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: GOOGLE
dmi.modalias:
dmi:bvncoreboot:bvr:bd08/16/2015:svnGOOGLE:pnGnawty:pvr1.0:cvnGOOGLE:ct3:cvr:
dmi.product.name: Gnawty
dmi.product.version: 1.0
dmi.sys.vendor: GOOGLE
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Affects: linux-firmware (Ubuntu)
Importance: Undecided
Status: New
** Affects: network-manager (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug zesty
** Attachment added: "Dmesg output when issue is occuring."
https://bugs.launchpad.net/bugs/1684213/+attachment/4864922/+files/dmesg-errors.txt
** Also affects: linux-firmware (Ubuntu)
Importance: Undecided
Status: New
** Also affects: network-manager (Ubuntu)
Importance: Undecided
Status: New
** Description changed:
Hardware: Acer CB3-131 Chromebook (GNAWTY) running Ubuntu Mate natively (BIOS
enabled by SeaBIOS firmware from scripts here:https://mrchromebox.tech/). Uses
Intel 7260 wifi, rev. bb:
01:00.0 Network controller: Intel Corporation Wireless 7260 (rev bb)
Software: Ubuntu Mate 17.04, upgraded from 16.10. Currently, everything
(kernel, firmware, etc.) is stock. Issue has persisted across multiple
installations.
- Bug: Wifi/Bluetooth crashes crashes and refuses to come back up, even
- after multiple reboots. Issue persists across distros (Arch, Ubuntu,
- etc.)
+ Bug: Wifi/Bluetooth crashes and refuses to come back up, even after
+ multiple reboots. Issue persists across distros (Arch, Ubuntu, etc.)
When the wireless (Bluetooth and WiFi) works, it works flawlessly. However,
upon boot, it is not uncommon for the wireless to stop working within two
minutes of login time. Curiously, the GUI usually still shows being
"connected", though trying to change anything with the wifi shows otherwise.
Other times, upon system resume when wireless was previously working, the GUI
will show "device not ready" and refuse to continue. Dmesg shows the following:
[ 423.814823] Bluetooth: hci0 command 0x1403 tx timeout
[ 424.172973] iwlwifi 0000:01:00.0: Failed to wake NIC for hcmd
[ 424.173062] iwlwifi 0000:01:00.0: Error sending SCAN_OFFLOAD_REQUEST_CMD:
enqueue_hcmd failed: -5
[ 424.173067] iwlwifi 0000:01:00.0: Scan failed! ret -5
[ 425.194487] iwlwifi 0000:01:00.0: Failed to wake NIC for hcmd
[ 425.194589] iwlwifi 0000:01:00.0: Error sending SCAN_OFFLOAD_REQUEST_CMD:
enqueue_hcmd failed: -5
[ 425.194593] iwlwifi 0000:01:00.0: Scan failed! ret -5
Solution: Rebooting doesn't fix the problem. Perhaps a different
firmware version will work better? Configuration settings? etc.?
Unknown.
Thanks ahead of time for the help. Let me know if there's anything you
need/commands I should run/solutions I can attempt.
ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-19-generic 4.10.0-19.21
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
Uname: Linux 4.10.0-19-generic x86_64
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: bmueller 1669 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: bmueller 1669 F.... pulseaudio
CurrentDesktop: MATE
Date: Wed Apr 19 10:34:11 2017
InstallationDate: Installed on 2017-04-13 (6 days ago)
InstallationMedia: Ubuntu-MATE 16.10 "Yakkety Yak" - Release amd64
(20161012.1)
Lsusb:
- Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
- Bus 001 Device 003: ID 8087:07dc Intel Corp.
- Bus 001 Device 002: ID 0bda:57cf Realtek Semiconductor Corp.
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 003: ID 8087:07dc Intel Corp.
+ Bus 001 Device 002: ID 0bda:57cf Realtek Semiconductor Corp.
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: GOOGLE Gnawty
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-19-generic
root=UUID=45b1dd3f-10df-4a28-904c-74c694ef75a5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-4.10.0-19-generic N/A
- linux-backports-modules-4.10.0-19-generic N/A
- linux-firmware 1.164
+ linux-restricted-modules-4.10.0-19-generic N/A
+ linux-backports-modules-4.10.0-19-generic N/A
+ linux-firmware 1.164
SourcePackage: linux
UpgradeStatus: Upgraded to zesty on 2017-04-16 (2 days ago)
dmi.bios.date: 08/16/2015
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: GOOGLE
dmi.modalias:
dmi:bvncoreboot:bvr:bd08/16/2015:svnGOOGLE:pnGnawty:pvr1.0:cvnGOOGLE:ct3:cvr:
dmi.product.name: Gnawty
dmi.product.version: 1.0
dmi.sys.vendor: GOOGLE
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https://bugs.launchpad.net/bugs/1684213
Title:
Intel Wireless 7260 often crashes
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