Public bug reported:
I am a new user
And still learning how to use this
ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-21-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bob 1724 F.... pulseaudio
Date: Sat May 6 01:16:05 2017
ErrorMessage: subprocess new pre-installation script returned error exit status
128
HibernationDevice: RESUME=UUID=b4699b8c-b654-422b-b98f-599a1f02f04d
InstallationDate: Installed on 2017-04-27 (8 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
MachineType: Hewlett-Packard HP Pavilion dv9700 Notebook PC
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic
root=UUID=731d59a3-b53d-404c-a6ed-699acb442a85 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2
SourcePackage: linux
Title: package linux-image-4.10.0-21-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: Upgraded to zesty on 2017-04-28 (8 days ago)
dmi.bios.date: 01/11/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.27
dmi.board.name: 30D1
dmi.board.vendor: Quanta
dmi.board.version: 85.24
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.27:bd01/11/2008:svnHewlett-Packard:pnHPPaviliondv9700NotebookPC:pvrRev1:rvnQuanta:rn30D1:rvr85.24:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv9700 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package zesty
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https://bugs.launchpad.net/bugs/1688932
Title:
package linux-image-4.10.0-21-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
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