Hi Cristopher

Sorry for the late reply. I was on business trip and could not access the
web.
1) The scanner is new, I did not test with any previous Ubuntu
installation. The problem was present from the beginning
2 & 3) I will test as soon as possible and let you know

El dom., 7 may. 2017 a las 14:45, Christopher M. Penalver (<
[email protected]>) escribió:

> jfbus, thank you for reporting this and helping make Ubuntu better.
>
> 1) Did this issue start happening after an update, or has it always not
> worked with Simple Scan?
> 2) Is the problem reproducible when connecting to the scanner via WiFi and
> USB?
> 3) To see if this is already resolved in Ubuntu, could you please test
> http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?
>
> ** Changed in: sane-backends (Ubuntu)
>    Importance: Undecided => Low
>
> ** Changed in: sane-backends (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1673864
>
> Title:
>   simple-scan not working with canon pixma mx475 / sane problems
>
> Status in sane-backends package in Ubuntu:
>   Incomplete
>
> Bug description:
>   simple-scan does not work with the Canon Pixma MX475 network scanner.
>
>   When running with debug output (simple-scan -d), I get the following
> error:
>   [+0,00s] DEBUG: simple-scan.vala:674: Starting Simple Scan 3.20.0,
> PID=14847
>   [+0,00s] DEBUG: Connecting to session manager
>   [+0,09s] DEBUG: ui.vala:2032: Loading state from
> /home/xx/.cache/simple-scan/state
>   [+0,09s] DEBUG: ui.vala:1995: Restoring window to 600x400 pixels
>   [+0,09s] DEBUG: ui.vala:1999: Restoring window to maximized
>   [+0,09s] DEBUG: autosave-manager.vala:64: Loading autosave information
>   [+0,09s] DEBUG: autosave-manager.vala:259: Waiting to autosave...
>   [+0,09s] CRITICAL: gtk_event_controller_reset: assertion
> 'GTK_IS_EVENT_CONTROLLER (controller)' failed
>   [+0,14s] DEBUG: scanner.vala:1447: sane_init () -> SANE_STATUS_GOOD
>   [+0,14s] DEBUG: scanner.vala:1453: SANE version 1.0.25
>   [+0,14s] DEBUG: scanner.vala:1514: Requesting redetection of scan devices
>   [+0,14s] DEBUG: scanner.vala:803: Processing request
>   [+0,22s] DEBUG: autosave-manager.vala:281: Autosaving book information
>   [+0,24s] DEBUG: ui.vala:2124: Saving state to
> /home/xx/.cache/simple-scan/state
>   [+2,50s] DEBUG: simple-scan.vala:404: Requesting scan at 150 dpi from
> device '(null)'
>   [+2,50s] DEBUG: scanner.vala:1560: Scanner.scan ("(null)", dpi=150,
> scan_mode=ScanMode.GRAY, depth=2, type=ScanType.SINGLE, paper_width=0,
> paper_height=0, brightness=0, contrast=0)
>   [+5,61s] DEBUG: scanner.vala:338: sane_get_devices () -> SANE_STATUS_GOOD
>   [+5,61s] DEBUG: scanner.vala:350: Device:
> name="pixma:MX470_192.168.1.107" vendor="CANON" model="Canon PIXMA MX470
> Series" type="multi-function peripheral"
>   [+5,61s] DEBUG: scanner.vala:803: Processing request
>   [+6,47s] DEBUG: scanner.vala:864: sane_open
> ("pixma:MX470_192.168.1.107") -> SANE_STATUS_INVAL
>   [+6,47s] WARNING: scanner.vala:868: Unable to get open device: Invalid
> argument
>   [+6,57s] DEBUG: ui.vala:2124: Saving state to
> /home/xx/.cache/simple-scan/state
>
>   WORKAROUND: Use Canon's ScanGear MP software.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 16.04
>   Package: libsane 1.0.25+git20150528-1ubuntu2
>   ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44
>   Uname: Linux 4.4.0-66-generic x86_64
>   NonfreeKernelModules: nvidia_uvm nvidia
>   ApportVersion: 2.20.1-0ubuntu2.5
>   Architecture: amd64
>   CurrentDesktop: Unity
>   Date: Fri Mar 17 20:18:54 2017
>   SourcePackage: sane-backends
>   UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1673864/+subscriptions
>
-- 

Juan Fernández Bustamante
[email protected]

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https://bugs.launchpad.net/bugs/1673864

Title:
  simple-scan not working with canon pixma mx475 / sane problems

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