apport-retrace is correct in that bug 1690502 does not have standard apport information in it so can not be processed. If the bug were a crash and reported by apport it'd be retraceable by apport-retrace and its description would look similar to this bug's description.
** Changed in: apport (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1690506 Title: bug description must contain standard apport format data To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1690506/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs