Public bug reported: Problem:
After resume from either suspend or hibernate, the DualPoint Stick (rubber knob between g, h, and b keys, and three-button row above trackpad) stops working (all components of it). The trackpad, two buttons below it, and touchscreen all continue to work. The behavior is 100% consistent. Hardware: Dell Latitude 7480 with DualPoint Stick, QHD touchscreen, Thunderbolt 3. This particular palmrest option is sold as "Dual Pointing, 82-key with Smartcard, Contactless Smartcard, Fingerprint Reader, Thunderbolt 3". OS: # lsb_release -rd Description: Ubuntu 16.04.2 LTS Release: 16.04 # uname -a Linux glup 4.8.0-52-generic #55~16.04.1-Ubuntu SMP Fri Apr 28 14:36:29 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux # apt-cache policy linux-firmware linux-firmware: Installed: 1.165 Candidate: 1.165 Version table: *** 1.165 100 100 /var/lib/dpkg/status 1.157.10 500 500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main i386 Packages 1.157.8 500 500 http://security.ubuntu.com/ubuntu xenial-security/main amd64 Packages 500 http://security.ubuntu.com/ubuntu xenial-security/main i386 Packages 1.157 500 500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu xenial/main i386 Packages 16.04 LTS with all updates. linux-firmware version 1.165 (same behavior with version included with 16.04 LTS and with version 1.161.1.). System is a fresh install with no other packages or user files. Problem does not appear in 17.04, but that version has kernel panics on this system (consistent with mkfs.ext4, plus random other times). Problem does appear in 16.10. More: xinput lists the device as "DualPoint Stick" with no manufacturer named. It is device 13. "xinput test 13" shows events before suspend for the stick and all 3 buttons. No events appear after resume, but the device is still listed in "xinput list": # xinput list ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ ELAN Touchscreen id=11 [slave pointer (2)] ⎜ ↳ DLL07A0:01 044E:120B id=12 [slave pointer (2)] ⎜ ↳ DualPoint Stick id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Power Button id=8 [slave keyboard (3)] ↳ Sleep Button id=9 [slave keyboard (3)] ↳ Integrated_Webcam_HD id=10 [slave keyboard (3)] ↳ Intel HID events id=14 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=15 [slave keyboard (3)] ↳ Dell WMI hotkeys id=16 [slave keyboard (3)] The device looks the same as what appears on many Dell models, and web pages describing other problems with the device (acceleration settings, etc.) often show "AlpsPS/2 DualPoint Stick" in xinput. I am not sure of the significance of this difference. The device identified as "DLL07A0:01 044E:120B" is the separate trackpad and its two buttons. I have tried going to a virtual terminal and returning, and going to a virtual terminal and doing: modprobe -r psmouse ; modprobe psmouse Neither had any effect. Thanks, --jh-- ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.8.0-52-generic 4.8.0-52.55~16.04.1 ProcVersionSignature: Ubuntu 4.8.0-52.55~16.04.1-generic 4.8.17 Uname: Linux 4.8.0-52-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 Date: Wed May 31 20:29:31 2017 InstallationDate: Installed on 2017-05-21 (10 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-hwe UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-hwe (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial ** Description changed: Problem: After resume from either suspend or hibernate, the DualPoint Stick (rubber knob between g, h, and b keys, and three-button row above - trackpad) stop workings (all components of it). The trackpad, two + trackpad) stops working (all components of it). The trackpad, two buttons below it, and touchscreen all continue to work. The behavior is 100% consistent. Hardware: Dell Latitude 7480 with DualPoint Stick, QHD touchscreen, Thunderbolt 3. This particular palmrest option is sold as "Dual Pointing, 82-key with Smartcard, Contactless Smartcard, Fingerprint Reader, Thunderbolt 3". OS: # lsb_release -rd Description: Ubuntu 16.04.2 LTS Release: 16.04 # uname -a Linux glup 4.8.0-52-generic #55~16.04.1-Ubuntu SMP Fri Apr 28 14:36:29 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux # apt-cache policy linux-firmware linux-firmware: - Installed: 1.165 - Candidate: 1.165 - Version table: - *** 1.165 100 - 100 /var/lib/dpkg/status - 1.157.10 500 - 500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages - 500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main i386 Packages - 1.157.8 500 - 500 http://security.ubuntu.com/ubuntu xenial-security/main amd64 Packages - 500 http://security.ubuntu.com/ubuntu xenial-security/main i386 Packages - 1.157 500 - 500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages - 500 http://us.archive.ubuntu.com/ubuntu xenial/main i386 Packages + Installed: 1.165 + Candidate: 1.165 + Version table: + *** 1.165 100 + 100 /var/lib/dpkg/status + 1.157.10 500 + 500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages + 500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main i386 Packages + 1.157.8 500 + 500 http://security.ubuntu.com/ubuntu xenial-security/main amd64 Packages + 500 http://security.ubuntu.com/ubuntu xenial-security/main i386 Packages + 1.157 500 + 500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages + 500 http://us.archive.ubuntu.com/ubuntu xenial/main i386 Packages 16.04 LTS with all updates. linux-firmware version 1.165 (same behavior with version included with 16.04 LTS and with version 1.161.1.). System is a fresh install with no other packages or user files. Problem does not appear in 17.04, but that version has kernel panics on this system (consistent with mkfs.ext4, plus random other times). Problem does appear in 16.10. More: xinput lists the device as "DualPoint Stick" with no manufacturer named. It is device 13. "xinput test 13" shows events before suspend for the stick and all 3 buttons. No events appear after resume, but the device is still listed in "xinput list": # xinput list ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ ELAN Touchscreen id=11 [slave pointer (2)] ⎜ ↳ DLL07A0:01 044E:120B id=12 [slave pointer (2)] ⎜ ↳ DualPoint Stick id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] - ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] - ↳ Power Button id=6 [slave keyboard (3)] - ↳ Video Bus id=7 [slave keyboard (3)] - ↳ Power Button id=8 [slave keyboard (3)] - ↳ Sleep Button id=9 [slave keyboard (3)] - ↳ Integrated_Webcam_HD id=10 [slave keyboard (3)] - ↳ Intel HID events id=14 [slave keyboard (3)] - ↳ AT Translated Set 2 keyboard id=15 [slave keyboard (3)] - ↳ Dell WMI hotkeys id=16 [slave keyboard (3)] + ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] + ↳ Power Button id=6 [slave keyboard (3)] + ↳ Video Bus id=7 [slave keyboard (3)] + ↳ Power Button id=8 [slave keyboard (3)] + ↳ Sleep Button id=9 [slave keyboard (3)] + ↳ Integrated_Webcam_HD id=10 [slave keyboard (3)] + ↳ Intel HID events id=14 [slave keyboard (3)] + ↳ AT Translated Set 2 keyboard id=15 [slave keyboard (3)] + ↳ Dell WMI hotkeys id=16 [slave keyboard (3)] The device looks the same as what appears on many Dell models, and web pages describing other problems with the device (acceleration settings, etc.) often show "AlpsPS/2 DualPoint Stick" in xinput. I am not sure of the significance of this difference. The device identified as "DLL07A0:01 044E:120B" is the separate trackpad and its two buttons. I have tried going to a virtual terminal and returning, and going to a virtual terminal and doing: modprobe -r psmouse ; modprobe psmouse Neither had any effect. Thanks, --jh-- ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.8.0-52-generic 4.8.0-52.55~16.04.1 ProcVersionSignature: Ubuntu 4.8.0-52.55~16.04.1-generic 4.8.17 Uname: Linux 4.8.0-52-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 Date: Wed May 31 20:29:31 2017 InstallationDate: Installed on 2017-05-21 (10 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) ProcEnviron: - LANGUAGE=en_US - TERM=xterm-256color - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash + LANGUAGE=en_US + TERM=xterm-256color + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash SourcePackage: linux-hwe UpgradeStatus: No upgrade log present (probably fresh install) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1694866 Title: (Alps?) DualPoint Stick disabled but visible after suspend Dell Latitude 7480 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe/+bug/1694866/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
