Public bug reported:
When i play a video or media with headphone plug in some of the time i
get wired same repetade sound from the media and for a moment everything
goes black on the screen and keyboard and touchpad does not work at all.
i have to power off the laptop forcefully. hellp me . even when i run
ubuntu checkbox for system check it happen the same things
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: unity 7.4.0+16.04.20160906-0ubuntu1
ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-54-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
BootLog:
Scanning for Btrfs filesystems
/dev/sda2: clean, 561747/60514304 files, 41977189/242028288 blocks
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Jun 15 02:28:47 2017
DistUpgraded: Fresh install
DistroCodename: xenial Xerus
DistroVariant: ubuntu
EcryptfsInUse: Yes
GraphicsCard:
Intel Corporation Device [8086:5916] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:078b]
Subsystem: Dell Sun XT [Radeon HD 8670A/8670M/8690M / R5 M330] [1028:078b]
InstallationDate: Installed on 2017-06-09 (5 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0cf3:e009 Atheros Communications, Inc.
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 002: ID 0bda:5769 Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 15-3567
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-54-generic.efi.signed
root=UUID=51830343-82f4-44fd-a512-af6f3d77a0ac ro quiet splash vt.handoff=7
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/15/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.05.00
dmi.board.name: 0D53F5
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr01.05.00:bd02/15/2017:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0D53F5:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 15-3567
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Wed Jun 14 23:50:45 2017
xserver.configfile: default
xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 1317
vendor LGD
xserver.version: 2:1.18.4-1ubuntu6.1~16.04.1
** Affects: unity (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 ubuntu xenial xerus
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1698005
Title:
Screen Become black and keyboard and touchpad notworking
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1698005/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
