apport information
** Tags added: serena
** Description changed:
The ELAN (not Elantech) touchpad in my Medion Akoya P2214T (MD 99430)
laptop/tablet hybrid is not properly recognized. Both the touchscreen
and the touchpad function as a regular mouse, but the touchpad shows up
as an ITE Tech. Inc. ITE Device(8910) pointer in xinput (see
attachment). Multitouch and scrolling however, do not function, nor do
options for this show up in the Mouse & Touchpad options in Ubuntu 14.10
64-bit.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Dec 8 20:02:14 2014
DistUpgraded: Fresh install
DistroCodename: utopic
DistroVariant: ubuntu
InstallationDate: Installed on 2014-11-12 (26 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Medion Akoya P2214T
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed
root=UUID=06056019-c592-4d2d-9738-54e729126d7d ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/26/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 205
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Akoya P2214T
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 8
dmi.chassis.vendor: Medion
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr205:bd08/26/2014:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
dmi.product.name: Akoya P2214T
dmi.product.version: 1.0
dmi.sys.vendor: Medion
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.914-1~exp1ubuntu4.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.11-1ubuntu2
xserver.bootTime: Mon Dec 8 18:30:57 2014
xserver.configfile: default
xserver.errors:
Error loading keymap
/var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
Error loading keymap
/var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
Error loading keymap
/var/lib/xkb/server-992DCD2811F9928D990F91F3229E52A1EC62B72A.xkm
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 12637
vendor AUO
xserver.version: 2:1.16.0-1ubuntu1
---
ApportVersion: 2.14.1-0ubuntu3.24
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mizuti 2439 F.... pulseaudio
CRDA:
country EU:
(2402 - 2482 @ 40), (N/A, 20)
(5170 - 5250 @ 40), (N/A, 20)
(5250 - 5330 @ 40), (N/A, 20), DFS
(5490 - 5710 @ 40), (N/A, 27), DFS
CurrentDesktop: X-Cinnamon
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=325a292a-ad2c-493d-b148-aff85b17b41e
InstallationDate: Installed on 2015-10-15 (616 days ago)
InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627
MachineType: Medion Akoya P2214T
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic
root=UUID=727a143b-7e46-4f81-8cc9-c37b396d582e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
RelatedPackageVersions:
linux-restricted-modules-3.16.0-24-generic N/A
linux-backports-modules-3.16.0-24-generic N/A
linux-firmware 1.127.23
Tags: rafaela
Uname: Linux 3.16.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/13/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 702
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Akoya P2214T
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 8
dmi.chassis.vendor: Medion
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr702:bd07/13/2015:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
dmi.product.name: Akoya P2214T
dmi.product.version: 1.0
dmi.sys.vendor: Medion
+ ---
+ ApportVersion: 2.20.1-0ubuntu2.6
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: mizuti 1838 F.... pulseaudio
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Linux 18.1
+ HibernationDevice: RESUME=UUID=325a292a-ad2c-493d-b148-aff85b17b41e
+ InstallationDate: Installed on 2017-06-27 (0 days ago)
+ InstallationMedia: Linux Mint 18.1 "Serena" - Release amd64 20161213
+ MachineType: Medion Akoya P2214T
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-24-generic
root=UUID=ef1a41c0-fc48-443e-a989-5a6a70f58b15 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.10.0-24.28~16.04.1-generic 4.10.15
+ RelatedPackageVersions:
+ linux-restricted-modules-4.10.0-24-generic N/A
+ linux-backports-modules-4.10.0-24-generic N/A
+ linux-firmware 1.157.5
+ Tags: serena serena
+ Uname: Linux 4.10.0-24-generic x86_64
+ UnreportableReason: The report belongs to a package that is not installed.
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: False
+ dmi.bios.date: 07/13/2015
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 702
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: Akoya P2214T
+ dmi.board.vendor: Medion
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Medion
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr702:bd07/13/2015:svnMedion:pnAkoyaP2214T:pvr1.0:rvnMedion:rnAkoyaP2214T:rvr1.0:cvnMedion:ct8:cvrToBeFilledByO.E.M.:
+ dmi.product.name: Akoya P2214T
+ dmi.product.version: 1.0
+ dmi.sys.vendor: Medion
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1400463/+attachment/4904164/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1400463
Title:
[Medion Akoya P2214T] Touchpad not properly recognized
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