** Description changed: - On artful crash reports are not uploaded automatically (several .crash - files in /var/crash and no corresponding upload or .uploaded files) + [Impact] + whoopsie's querying of network-manager's state is broken and this results in whoopsie only being able to detect if the system is on-line when network manager's state changes. Subsequently, if one manually restarts whoopsie then whoopsie will stay off-line until an n-m state change. This can result in crashes not being uploaded. Additionally, whoopsie's systemd service file does not start after networking which is incorrect since it initially needs to query network-manager's state. (However, this ended up allowing crash reports to still be submitted because whoopsie would start first then the n-m's state would change and whoopsie would detect that.) - ProblemType: Bug - DistroRelease: Ubuntu 17.10 + [Test Case] (state detection failure) + 1) Manually restart the whoopsie service + 2) Observe the following two messages: + "Jul 14 14:48:09 speedy whoopsie[14137]: [14:48:09] Could not get the Network Manager state: + Jul 14 14:48:09 speedy whoopsie[14137]: [14:48:09] GDBus.Error:org.freedesktop.DBus.Error.InvalidArgs: No such property 'state'" + + with the version of network-manager from -proposed you will not see + these messages when restarting whoopsie. + + [Test Case] (starting after network-manager0 + 1) Boot your system + 2) Observe the following in syslog: + "Jul 17 06:46:47 speedy whoopsie[1156]: [06:46:47] Could not get the Network Manager state: + Jul 17 06:46:47 speedy whoopsie[1156]: [06:46:47] GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.NetworkManager was not provided by any .service files + " + + with the version of network-manager in -proposed you will not see the + "NetworkManager was not provided" messages. + + [Regression Potential] + Its possible that systems that were not submitting crash reports suddenly will and that will use some network bandwidth and Error Tracker resources. + + - Original Description - + ------------------------ + On artful crash reports are not uploaded automatically (several .crash files in /var/crash and no corresponding upload or .uploaded files) + + ProblemType: BugDistroRelease: Ubuntu 17.10 Package: whoopsie 0.2.56 ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15 Uname: Linux 4.10.0-22-generic x86_64 ApportVersion: 2.20.5-0ubuntu4 Architecture: amd64 CurrentDesktop: GNOME Date: Mon Jun 12 09:39:29 2017 InstallationDate: Installed on 2013-09-03 (1377 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902) ProcEnviron: - TERM=screen-256color - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=fr_FR.UTF-8 - SHELL=/bin/bash - RelatedPackageVersions: apport-noui N/A - SourcePackage: whoopsie + TERM=screen-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=fr_FR.UTF-8 + SHELL=/bin/bash + RelatedPackageVersions: apport-noui N/ASourcePackage: whoopsie UpgradeStatus: No upgrade log present (probably fresh install)
** Summary changed: - crash reports are not uploaded automatically + whoopsie's network-manager state querying is broken -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697375 Title: whoopsie's network-manager state querying is broken To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/whoopsie/+bug/1697375/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
