Public bug reported:
When I am trying to open my hard drive, it gives me an error
Error mounting /dev/sda3 at /media/abhishek/BEFA7C40FA7BF2CF: Command-line
`mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000"
"/dev/sda3" "/media/abhishek/BEFA7C40FA7BF2CF"' exited with non-zero exit
status 14: The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Failed to mount '/dev/sda3': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.
Please help me with this.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: udisks2 2.1.7-1ubuntu1
ProcVersionSignature: Ubuntu 4.8.0-36.36~16.04.1-generic 4.8.11
Uname: Linux 4.8.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Jul 25 19:14:05 2017
InstallationDate: Installed on 2017-07-25 (0 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
MachineType: LENOVO Lenovo G500
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-36-generic
root=UUID=eb7d4c27-70fc-476d-8f8e-b091fe95d58c ro quiet splash vt.handoff=7
SourcePackage: udisks2
Symptom: storage
Title: Internal hard disk partition cannot be mounted manually
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/19/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 78CN25WW(V2.03)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 00000000Not Defined
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: INVALID
dmi.modalias:
dmi:bvnLENOVO:bvr78CN25WW(V2.03):bd11/19/2013:svnLENOVO:pnLenovoG500:pvrINVALID:rvnLENOVO:rnINVALID:rvr00000000NotDefined:cvnLENOVO:ct10:cvrINVALID:
dmi.product.name: Lenovo G500
dmi.product.version: INVALID
dmi.sys.vendor: LENOVO
** Affects: udisks2 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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https://bugs.launchpad.net/bugs/1706351
Title:
Internal hard disk partition cannot be mounted manually
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