Public bug reported:
Test Case:
1. On a fresh installation start gnome-software
2. Install a snap
3. Enter your credentials when asked and proceed with the authentication
Expected result
Authentication is successful and the user can install the desired snap package.
Actual result
dbus error: Message recipient disconnected from message bus without replying
>From the journal:
août 30 08:01:57 ubuntu gnome-software[1385]: can't reliably fixup error from
domain g-dbus-error-quark
août 30 08:01:57 ubuntu gnome-software[1385]: failed to authenticate:
GDBus.Error:org.freedesktop.DBus.Error.NoReply: Message recipient disconnected
from message bus without replying
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-software 3.25.91-1ubuntu1
ProcVersionSignature: Ubuntu 4.12.0-11.12-generic 4.12.5
Uname: Linux 4.12.0-11-generic x86_64
ApportVersion: 2.20.6-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 30 07:54:25 2017
InstallationDate: Installed on 2017-08-30 (0 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170829)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-limba N/A
gnome-software-plugin-snap 3.25.91-1ubuntu1
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-software (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful
** Description changed:
Test Case:
1. On a fresh installation start gnome-software
2. Install a snap
3. Enter your credentials when asked and proceed with the authentication
- Expected result
+ Expected result
Authentication is successful and the user can install the desired snap
package.
Actual result
dbus error: Message recipient disconnected from message bus without replying
+ From the journal:
+ août 30 08:01:57 ubuntu gnome-software[1385]: can't reliably fixup error from
domain g-dbus-error-quark
+ août 30 08:01:57 ubuntu gnome-software[1385]: failed to authenticate:
GDBus.Error:org.freedesktop.DBus.Error.NoReply: Message recipient disconnected
from message bus without replying
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-software 3.25.91-1ubuntu1
ProcVersionSignature: Ubuntu 4.12.0-11.12-generic 4.12.5
Uname: Linux 4.12.0-11-generic x86_64
ApportVersion: 2.20.6-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 30 07:54:25 2017
InstallationDate: Installed on 2017-08-30 (0 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170829)
InstalledPlugins:
- gnome-software-plugin-flatpak N/A
- gnome-software-plugin-limba N/A
- gnome-software-plugin-snap 3.25.91-1ubuntu1
+ gnome-software-plugin-flatpak N/A
+ gnome-software-plugin-limba N/A
+ gnome-software-plugin-snap 3.25.91-1ubuntu1
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
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https://bugs.launchpad.net/bugs/1713912
Title:
Cannot authenticate to the snap store - Fails with dbus error: Message
recipient disconnected from message bus without replying
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