just reproduced same issue in Ubuntu 16.04, so looks like it's not bug
of Ubuntu Mate

** Project changed: ubuntu-mate => synapse-project

** Also affects: ubuntu
   Importance: Undecided
       Status: New

** No longer affects: ubuntu

** Summary changed:

- Cannot access Synapse settings for Ubuntu Mate 17.04
+ Cannot access Synapse settings

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https://bugs.launchpad.net/bugs/1714754

Title:
  Cannot access Synapse settings

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