Public bug reported:
When I print a document it is sent to the printer (pdf, libreoffice,
gedit, ...) but stops immediately and is not printed. It cannot be
resumed and documents sent to the PDF driver result in a blank file.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: cups 2.2.4-7
ProcVersionSignature: Ubuntu 4.12.0-13.14-generic 4.12.10
Uname: Linux 4.12.0-13-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 19 16:07:01 2017
InstallationDate: Installed on 2013-09-03 (1476 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902)
Lpstat:
device for Deskjet: hp:/net/Deskjet_D5500_series?ip=192.168.1.50
device for HP-Photosmart-5520-series:
hp:/net/Photosmart_5520_series?zc=HPFC15B4E0E72B
device for HP-Photosmart-C5200-series:
usb://HP/Photosmart%20C5200%20series?serial=MY84AG220H0559&interface=1
device for MP210: usb://Canon/MP210%20series?serial=638BE0&interface=1
device for PDF: cups-pdf:/
MachineType: ASUSTeK COMPUTER INC. UX32VD
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/HP-Photosmart-5520-series.ppd', '/etc/cups/ppd/PDF.ppd',
'/etc/cups/ppd/HP-Photosmart-C5200-series.ppd', '/etc/cups/ppd/Deskjet.ppd',
'/etc/cups/ppd/MP210.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/HP-Photosmart-5520-series.ppd: Permission denied
grep: /etc/cups/ppd/PDF.ppd: Permission denied
grep: /etc/cups/ppd/HP-Photosmart-C5200-series.ppd: Permission denied
grep: /etc/cups/ppd/Deskjet.ppd: Permission denied
grep: /etc/cups/ppd/MP210.ppd: Permission denied
ProcEnviron:
TERM=screen-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.12.0-13-generic.efi.signed
root=UUID=1004226d-a9db-46c7-bd28-eca0806c12f2 ro pcie_aspm=force
drm.vblankoffdelay=1 i915.semaphores=1 init=/lib/systemd/systemd-bootchart
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/29/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX32VD.214
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX32VD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX32VD.214:bd01/29/2013:svnASUSTeKCOMPUTERINC.:pnUX32VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX32VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: UX
dmi.product.name: UX32VD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful
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https://bugs.launchpad.net/bugs/1718215
Title:
Documents are sent to the printer to do not print
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