According to https://git.gnome.org/browse/shotwell/tree/NEWS this issue has recently been addressed by version 0.27.0. Ubuntu 17.04 system only has version 0.22.0. So this is probably an Ubuntu packaging issue.
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1400470 Title: cannot download photos using shotwell via usb To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1400470/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs