The problem is the following: HPLIP's "hp" CUPS backend reports:

D [17/Oct/2017:06:44:33 +0100] [Job 1691] prnt/backend/hp.c 616: ERROR:
1009 media-empty-error; will retry in 30 seconds...

This means one of the following:

- Your printer is out of paper
- Your printer has a hardware problem
- The "hp" CUPS backend has a bug

I have the same printer and it works for me with HPLIP, and assuming you
are not reporting a bug with your printer being out of paper it is most
probably some hardware problem.

I will move the bug to HPLIP as it is definitely not a problem of CUPS,
cups-filters, or Ghostscript.

You can do another test to get at least the printing part of your
printer to work. Follow the instructions for setting up driverless
printing with your printer on

https://wiki.ubuntu.com/ZestyZapus/ReleaseNotes#Driverless_Printing

Does this work for you?

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1723593

Title:
  HP2540 Printer installs Ok but does not print

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1723593/+subscriptions

-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to