Public bug reported:
If there's a headphones plugged into the laptop and I boot up Linux Mint
18.2 there's no sound coming from the headphones nor the laptop speakers
while the sound volume is set (not muted). If I change sound volume
nothing happens. If I unplug headphones speakers starts playing and if I
plug headphones back they play normally.
Package versions:
pulseaudio 1:8.0-0ubuntu3.4
---
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: d 1444 F...m pulseaudio
/dev/snd/controlC0: d 1444 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux 18.2
HibernationDevice: RESUME=UUID=d7ef911d-537d-4e41-98ac-aa09f96e3a92
InstallationDate: Installed on 2017-10-15 (3 days ago)
InstallationMedia: Linux Mint 18.2 "Sonya" - Release amd64 20170628
MachineType: Dell Inc. Inspiron 15-3567
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-53-generic
root=UUID=de6abe68-3448-4f7a-904f-2300ba14edbe ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.8.0-53.56~16.04.1-generic 4.8.17
RelatedPackageVersions:
linux-restricted-modules-4.8.0-53-generic N/A
linux-backports-modules-4.8.0-53-generic N/A
linux-firmware 1.157.12
Tags: sonya
Uname: Linux 4.8.0-53-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/23/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.06.00
dmi.board.name: 0D53F5
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr01.06.00:bd03/23/2017:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0D53F5:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 15-3567
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: apport-collected kernel-sound sonya yakkety
** Attachment added: "alsa-info.sh"
https://bugs.launchpad.net/bugs/1724752/+attachment/4975582/+files/alsa-info.txt.UZQDpy311c
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https://bugs.launchpad.net/bugs/1724752
Title:
No headphones sound after a boot up
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