Public bug reported:

I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289
Ultrabook that has a single 3.5mm jack for both input and output. This
installation is in a dual-boot situation with Windows 10. This device
has UEFI secure boot enabled.

The combo jack works perfectly in Windows 10, however, when I plug in a
headset or headphone of any kind, it does not register that anything has
been plugged in. The laptop is connected to a Dell dock via USB-C, so
there is also USB Audio (Output only) available on the dock, but that
also does not work. It worked for one session yesterday on my dock at
work, however it does not work at my dock that I have at home. The
internal speakers and the microphone built into the lid work fine. The
Combo jack also does not work disconnected from the dock.

I have installed gnome and gnome-shell, but it does not work in either
gnome or unity (I continue to use lightdm so that I can switch back and
forth).

Neither Unity nor Gnome bring up any kind of "What Did You Plug In"
dialog.

alsamixer does not have a headphone option as expected

pavucontrol does not allow me to select "Headphones" under the Built-in
Audio Analog Stereo Port

I have attempted to tweak settings in hdajackretask to no success

I have attempted to add:

options snd_hda_intel model=dell-headset-multi(dell-headset-dock,
generic, auto, headset-mic, etc) to no success

Outputs:
------------------------------------------
uname -sr
Linux 4.10.0-37-generic
------------------------------------------
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Audio [USB Audio], device 0: USB Audio [USB Audio]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
--------------------------------------------
cat /proc/asound/car*/co* | grep Codec
Codec: Realtek ALC3253
Codec: Intel Kabylake HDMI

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 16.04 alc3235 alsa combo jack

** Attachment added: "Alsa Information"
   
https://bugs.launchpad.net/bugs/1728093/+attachment/4998010/+files/alsa-info.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1728093

Title:
  [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize
  Devices

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1728093/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to