Public bug reported:
Setting up matrix-synapse (0.19.2+dfsg-6) ...
Job for matrix-synapse.service failed because the control process exited with
error code.
See "systemctl status matrix-synapse.service" and "journalctl -xe" for
details.
invoke-rc.d: initscript matrix-synapse, action "start" failed.
● matrix-synapse.service - Synapse Matrix homeserver
Loaded: loaded (/lib/systemd/system/matrix-synapse.service; enabled; vendor
preset: enabled)
Active: activating (auto-restart) (Result: exit-code) since Mon 2017-11-06
18:51:59 PST; 9ms ago
Process: 12068 ExecStartPre=/usr/bin/python -m synapse.app.homeserver
--config-path=/etc/matrix-synapse/homeserver.yaml
--config-path=/etc/matrix-synapse/conf.d/ --generate-keys (code=exited,
status=1/FAILURE)
Nov 06 18:51:59 nanook systemd[1]: Failed to start Synapse Matrix homeserver.
Nov 06 18:51:59 nanook systemd[1]: matrix-synapse.service: Unit entered failed
state.
Nov 06 18:51:59 nanook systemd[1]: matrix-synapse.service: Failed with result
'exit-code'.
dpkg: error processing package matrix-synapse (--configure):
subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
matrix-synapse
ProblemType: Package
DistroRelease: Ubuntu 17.10
Package: matrix-synapse 0.19.2+dfsg-6
ProcVersionSignature: Ubuntu 4.13.0-16.19-lowlatency 4.13.4
Uname: Linux 4.13.0-16-lowlatency x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
Date: Mon Nov 6 18:32:32 2017
ErrorMessage: subprocess installed post-installation script returned error exit
status 1
PackageArchitecture: all
Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal,
3.6.3-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.14, python-minimal,
2.7.14-2ubuntu1
RelatedPackageVersions:
dpkg 1.18.24ubuntu1
apt 1.5.1
SourcePackage: matrix-synapse
Title: package matrix-synapse 0.19.2+dfsg-6 failed to install/upgrade:
subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to artful on 2017-10-19 (18 days ago)
** Affects: matrix-synapse (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package artful third-party-packages
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https://bugs.launchpad.net/bugs/1730553
Title:
package matrix-synapse 0.19.2+dfsg-6 failed to install/upgrade:
subprocess installed post-installation script returned error exit
status 1
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