Maybe someone could post a new bug or blueprint of this one?
Preferably one, that has rights to make this change as a "High" or "Medium" 
priority, as this is pretty important for users who come from Windows!

A sample case:
Person A installs Ubuntu on his laptop, and has Windows XP/Vista on his 
desktop, he has some external HD drives which he uses pretty often.
A copies some files from his Windows desktop to the drive, hoping he could copy 
the files to his laptop, and when the copying is ready, he just pulls the 
USB-cable off his desktop (like 9 of 10 windows users do! 7 of 10 don't even 
know the possibility to "Safely remove hardware"!!!) and plugs it in his Ubuntu 
laptop and waits a moment.. Then a window pops in and tells Mr. A that the 
volume cannot be mounted. He thinks about "What the heck is a volume?" "And why 
it can't be.. umm.. mounted?? It worked in my precious Windows XP!" He then 
tries to unplug it, and plug it back in, and again, the same window comes out 
and tells Mr. A that the "Volume cannot be mounted". A does not have the 
interest to check the "Details" -printout, and even if he does, he does not 
know where to use the forced mount command! Mr. A then plugs the drive to his 
Windows desktop and it works. He then thinks about what could be the problem, 
and gets an answer: "As it works in Windows, and not in Ubuntu, the reason is 
that damn Ubuntu which does not just work". 
But if we just had showed him a warning "This drive has been removed unsafely. 
If you have an Windows computer, plug the drive back into it and use "Safely 
remove hardware" to remove it, and after that you can use it safely in this 
computer. If you wish, you can force the mounting of the drive, which however, 
can lead to data loss." And buttons "Force" and "Cancel". Maybe the user 
cancels it, "Safely removes it" in windows, and then plugs it back into his 
Ubuntu laptop and it works. Or if the user don't have an Windows computer 
available, Forces the mounting with his own risk.
And again, another happy user!

Your choice after all, but that's how i see it.
If anyone wishes to create a new blueprint or bug, you can copy that scenario 
into the Details of it.

-- 
Usability: 'Cannot mount volume' details are not selectable
https://bugs.launchpad.net/bugs/132279
You received this bug notification because you are a member of Ubuntu
Bugs, which is the bug contact for Ubuntu.

-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to