Public bug reported:
When trying to install a firmware update, I get this error:
Failed to update "Thunderbolt NVM from Xps Notebook 9360" could not find
the thunderbolt device at
/sys/devices/pci0000:00/0000:00:1c.0/0000:01:00/0000:02:00/0000:03:00/domain0/0-0
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-software 3.26.1-0ubuntu2.17.10.1
ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13
Uname: Linux 4.13.0-21-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 6 14:29:27 2018
InstallationDate: Installed on 2018-01-05 (0 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-limba N/A
gnome-software-plugin-snap 3.26.1-0ubuntu2.17.10.1
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=sv_SE.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-software (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful
** Attachment added: "Skärmbild från 2018-01-06 14-25-32.png"
https://bugs.launchpad.net/bugs/1741632/+attachment/5031891/+files/Sk%C3%A4rmbild%20fr%C3%A5n%202018-01-06%2014-25-32.png
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https://bugs.launchpad.net/bugs/1741632
Title:
FW update error: could not find thunderbolt device
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