Public bug reported:
the device is well connected and I am hearing the noise of the speakers
they do when they are connected but if open a youtube or a site to learn
a language that uses the sound ,there is no sound at all,even when I
open the system setting and make a test of the sound all it seems
function well but no sound
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-26.29~16.04.2-generic 4.13.13
Uname: Linux 4.13.0-26-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: theseer9 2534 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jan 11 22:45:44 2018
InstallationDate: Installed on 2018-01-05 (6 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: Built-in Audio - HDA NVidia
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: theseer9 2534 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA NVidia, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/20/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: PBCBR00.P27
dmi.board.vendor: Packard Bell BV
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.chassis.vendor: Packard Bell BV
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrPBCBR00.P27:bd11/20/2008:svnPackardBellBV:pnIMEDIAA3507SP:pvrPTU080Y005:rvnPackardBellBV:rn:rvr1.0:cvnPackardBellBV:ct3:cvr1.0:
dmi.product.name: IMEDIA A3507 SP
dmi.product.version: PTU080Y005
dmi.sys.vendor: Packard Bell BV
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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https://bugs.launchpad.net/bugs/1742801
Title:
[HDA-Intel - HDA NVidia, playback] No sound at all
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