Please do the following:

Edit /etc/cups/cups-browsed.conf so that it has a line

DebugLogging file

without "#" in the beginning. Do not modify the other lines. Attach your
/etc/cups/cups-browsed.conf and your /etc/cups/cupsd.conf files to this
bug report.

Reboot your system.

Run lpstat -v and post the output here.

Set up your printer with hp-setup as you are used to.

immediately afterwards run the command

lpstat -v

and poste the output here. Copy also the file /etc/cups/printers.conf
(you will need "sudo") and post its contents here.

Print a job and do "lpstat -v" and copy printers.conf again. Post the
output of "lpstat -v" and the contents of the file here again.

Now suspend your system, wait for the suspend to complete and resume
again. Do "lpstat -v" and copy printers.conf again. Post the output of
"lpstat -v" and the contents of the file here again.

Did your print queue go away again? If not, reboot your system. Did it
go away now? If so, do "lpstat -v" and copy printers.conf again. Post
the output of "lpstat -v" and the contents of the file here again.

Please attach the files /var/log/cups/error_log and /var/log/cups/cups-
browsed_log to this bug report.

Please do not compress any files and do not package the files together
when attaching them to this bug report, to make it easier to read the
files right out of the browser.

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

** Changed in: hplip (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1731417

Title:
  Installed printer removed after suspend/resume

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1731417/+subscriptions

-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to