Public bug reported:
No sound at all
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0c: albin 3199 F...m pulseaudio
/dev/snd/controlC1: albin 3199 F.... pulseaudio
/dev/snd/controlC0: albin 3199 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Jan 27 10:07:44 2018
InstallationDate: Installed on 2018-01-26 (0 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0c: albin 3199 F...m pulseaudio
/dev/snd/controlC1: albin 3199 F.... pulseaudio
/dev/snd/controlC0: albin 3199 F.... pulseaudio
Symptom_Jack: Mic, Internal
Symptom_Type: No sound at all
Title: [Aspire E5-471, Realtek ALC283, Mic, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.15
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA40_HB
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.15:bd08/13/2014:svnAcer:pnAspireE5-471:pvrTBDbyOEM:rvnAcer:rnEA40_HB:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: Type1Family
dmi.product.name: Aspire E5-471
dmi.product.version: TBD by OEM
dmi.sys.vendor: Acer
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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https://bugs.launchpad.net/bugs/1745709
Title:
[Aspire E5-471, Realtek ALC283, Mic, Internal] No sound at all
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