Ramón Molina Castillo, thank you for reporting this and helping make Ubuntu better.
1) How are you trying to connect the printer to the computer, USB, parallel port, network? 2) Is this something that stopped working after an update? If so, which specifically? 3) What is the firmware version of the printer? 4) Does the printer work connecting it to a different computer? 5) Do you have the hplip software installed? 6) To see if this is already resolved in Ubuntu, could you please test for this via http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? ** Tags added: bios-outdated-1.20 ** Package changed: xorg (Ubuntu) => hplip (Ubuntu) ** Changed in: hplip (Ubuntu) Importance: Undecided => Low ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1718498 Title: My computer doesn't recognise my HP laserjet P2014 printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1718498/+subscriptions -- ubuntu-bugs mailing list firstname.lastname@example.org https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs