Public bug reported:
On a Pentium N3540, when trying to launch software install the entires
system freezes and a forced reboot is needed to restore the system. This
may be related to the bug that causes a Pentium CPU to freeze when
switching into power-save mode, but the Software Manager should not be
doing something that could crash the CPU. It could be caused by the fact
that the laptop does not have a graphics chip which could be causing the
software manager to call a rendering function that the CPU cannot
respond to.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-software 3.26.1-0ubuntu2.17.10.1
ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13
Uname: Linux 4.13.0-21-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: XFCE
Date: Tue Apr 3 11:26:15 2018
InstallationDate: Installed on 2018-03-26 (7 days ago)
InstallationMedia: Xubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-limba N/A
gnome-software-plugin-snap 3.26.1-0ubuntu2.17.10.1
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-software (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful
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https://bugs.launchpad.net/bugs/1760925
Title:
CPU freezes when staring software manager
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