Public bug reported:
after installing this update package today, I keep getting alert on
installation error. After running apt-get -f install, the installation
succeeded and I was asked to reboot. After rebooting, I get this Ubuntu
Internal Error message.
ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.13.0-38-generic 4.13.0-38.43~16.04.1
ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16
Uname: Linux 4.13.0-38-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
Date: Wed Apr 4 16:58:05 2018
ErrorMessage: subprocess new pre-installation script returned error exit status
128
InstallationDate: Installed on 2017-07-10 (267 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.4
apt 1.2.26
SourcePackage: linux-hwe
Title: package linux-image-4.13.0-38-generic 4.13.0-38.43~16.04.1 failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: linux-hwe (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package xenial
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https://bugs.launchpad.net/bugs/1761318
Title:
package linux-image-4.13.0-38-generic 4.13.0-38.43~16.04.1 failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
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