I think we need to revisit this bug.

Every day I am telling users "Please start by applying the workaround
for bug 994921". Without that, we have bug reports describing crashes
but no stack traces. So bugs would stay open indefinitely.

By telling users to apply the workaround from bug 994921, I am quickly
able to get a stack trace from them, deduplicate their original bug
reports and _close_ the bug as a duplicate. It would be a faster and
safer process if I didn't have to keep telling (often inexperienced)
users to "apply the workaround from bug 994921".

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/994921

Title:
  'ubuntu-bug /var/crash/app.crash' (and even more so, 'apport-cli -c
  /var/crash/app.crash') should still allow manual bug filing in stable
  releases

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921/+subscriptions

-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to