apport information
** Tags added: apport-collected bionic wayland-session
** Description changed:
Hi to everyone
I've been trying to solve this problem for weeks now and nothing has helped
me yet. I'm running Ubuntu 18.04 in a Asus X450CC with a Realtek RTL8411
Express Card Reader. Nothing makes it work, even the USB external card reader
doesn't work (this one erases the whole information from the SD card).
Here is the output from lspci -v
00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller
(rev 09)
Subsystem: ASUSTeK Computer Inc. 3rd Gen Core processor DRAM Controller
Flags: bus master, fast devsel, latency 0
Capabilities: <access denied>
Kernel driver in use: ivb_uncore
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor
PCI Express Root Port (rev 09) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 16
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
I/O behind bridge: 0000e000-0000efff
Memory behind bridge: f6000000-f70fffff
Prefetchable memory behind bridge: 00000000e0000000-00000000f1ffffff
Capabilities: <access denied>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor
Graphics Controller (rev 09) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. 3rd Gen Core processor Graphics
Controller
Flags: bus master, fast devsel, latency 0, IRQ 30
Memory at f7400000 (64-bit, non-prefetchable) [size=4M]
Memory at d0000000 (64-bit, prefetchable) [size=256M]
I/O ports at f000 [size=64]
[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
Capabilities: <access denied>
Kernel driver in use: i915
Kernel modules: i915
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family
USB xHCI Host Controller (rev 04) (prog-if 30 [XHCI])
Subsystem: ASUSTeK Computer Inc. 7 Series/C210 Series Chipset Family
USB xHCI Host Controller
Flags: bus master, medium devsel, latency 0, IRQ 26
Memory at f7a00000 (64-bit, non-prefetchable) [size=64K]
Capabilities: <access denied>
Kernel driver in use: xhci_hcd
00:16.0 Communication controller: Intel Corporation 7 Series/C216 Chipset
Family MEI Controller #1 (rev 04)
Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family MEI
Controller
Flags: bus master, fast devsel, latency 0, IRQ 31
Memory at f7a1a000 (64-bit, non-prefetchable) [size=16]
Capabilities: <access denied>
Kernel driver in use: mei_me
Kernel modules: mei_me
00:1a.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB
Enhanced Host Controller #2 (rev 04) (prog-if 20 [EHCI])
Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family USB
Enhanced Host Controller
Flags: bus master, medium devsel, latency 0, IRQ 16
Memory at f7a18000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci-pci
00:1b.0 Audio device: Intel Corporation 7 Series/C216 Chipset Family High
Definition Audio Controller (rev 04)
Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family High
Definition Audio Controller
Flags: bus master, fast devsel, latency 0, IRQ 32
Memory at f7a10000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 7 Series/C216 Chipset Family PCI
Express Root Port 1 (rev c4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 16
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
Capabilities: <access denied>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI
Express Root Port 2 (rev c4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 17
Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
Memory behind bridge: f7900000-f79fffff
Capabilities: <access denied>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.3 PCI bridge: Intel Corporation 7 Series/C216 Chipset Family PCI
Express Root Port 4 (rev c4) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 19
Bus: primary=00, secondary=04, subordinate=04, sec-latency=0
I/O behind bridge: 0000d000-0000dfff
Memory behind bridge: f7800000-f78fffff
Prefetchable memory behind bridge: 00000000f2100000-00000000f21fffff
Capabilities: <access denied>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1d.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB
Enhanced Host Controller #1 (rev 04) (prog-if 20 [EHCI])
Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family USB
Enhanced Host Controller
Flags: bus master, medium devsel, latency 0, IRQ 23
Memory at f7a17000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci-pci
00:1f.0 ISA bridge: Intel Corporation HM76 Express Chipset LPC Controller
(rev 04)
Subsystem: ASUSTeK Computer Inc. HM76 Express Chipset LPC Controller
Flags: bus master, medium devsel, latency 0
Capabilities: <access denied>
Kernel driver in use: lpc_ich
Kernel modules: lpc_ich
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port
SATA Controller [AHCI mode] (rev 04) (prog-if 01 [AHCI 1.0])
Subsystem: ASUSTeK Computer Inc. 7 Series Chipset Family 6-port SATA
Controller [AHCI mode]
Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 29
I/O ports at f0b0 [size=8]
I/O ports at f0a0 [size=4]
I/O ports at f090 [size=8]
I/O ports at f080 [size=4]
I/O ports at f060 [size=32]
Memory at f7a16000 (32-bit, non-prefetchable) [size=2K]
Capabilities: <access denied>
Kernel driver in use: ahci
Kernel modules: ahci
00:1f.3 SMBus: Intel Corporation 7 Series/C216 Chipset Family SMBus
Controller (rev 04)
Subsystem: ASUSTeK Computer Inc. 7 Series/C216 Chipset Family SMBus
Controller
Flags: medium devsel, IRQ 255
Memory at f7a15000 (64-bit, non-prefetchable) [size=256]
I/O ports at f040 [size=32]
Kernel modules: i2c_i801
01:00.0 3D controller: NVIDIA Corporation GF117M [GeForce 610M/710M/810M/820M
/ GT 620M/625M/630M/720M] (rev a1)
Subsystem: ASUSTeK Computer Inc. GeForce GT 720M
Flags: bus master, fast devsel, latency 0, IRQ 255
Memory at f6000000 (32-bit, non-prefetchable) [size=16M]
Memory at e0000000 (64-bit, prefetchable) [size=256M]
Memory at f0000000 (64-bit, prefetchable) [size=32M]
I/O ports at e000 [size=128]
Expansion ROM at f7000000 [disabled] [size=512K]
Capabilities: <access denied>
Kernel modules: nvidiafb, nouveau
03:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter
(rev 01)
Subsystem: AzureWave AR9485 Wireless Network Adapter
Flags: bus master, fast devsel, latency 0, IRQ 17
Memory at f7900000 (64-bit, non-prefetchable) [size=512K]
Expansion ROM at f7980000 [disabled] [size=64K]
Capabilities: <access denied>
Kernel driver in use: ath9k
Kernel modules: ath9k
04:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTL8411 PCI
Express Card Reader (rev 01)
Subsystem: ASUSTeK Computer Inc. RTL8411 PCI Express Card Reader
Flags: bus master, fast devsel, latency 0, IRQ 27
Memory at f7800000 (32-bit, non-prefetchable) [size=64K]
Capabilities: <access denied>
Kernel driver in use: rtsx_pci
Kernel modules: rtsx_pci
04:00.2 Ethernet controller: Realtek Semiconductor Co., Ltd.
RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0a)
Subsystem: ASUSTeK Computer Inc. RTL8111/8168/8411 PCI Express Gigabit
Ethernet Controller
Flags: bus master, fast devsel, latency 0, IRQ 28
I/O ports at d000 [size=256]
Memory at f7810000 (64-bit, non-prefetchable) [size=4K]
Memory at f2100000 (64-bit, prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: r8169
Kernel modules: r8169
- i've foud that the driver rts_pstor (cloned from
- https://github.com/chrisnew/rts_pstor.git rts_pstor-1.11) should work to
- solve this issue, but when i've installed it doesn't change the module
- which control RTL8411. Please feel free to ask me any extra data yo
- need. Thanks a lot!
+ i've foud that the driver rts_pstor (cloned from
https://github.com/chrisnew/rts_pstor.git rts_pstor-1.11) should work to solve
this issue, but when i've installed it doesn't change the module which control
RTL8411. Please feel free to ask me any extra data yo need. Thanks a lot!
+ ---
+ ApportVersion: 2.20.9-0ubuntu7
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/pcmC0D0p: nem 1573 F...m pulseaudio
+ /dev/snd/controlC0: nem 1573 F.... pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ HibernationDevice: RESUME=UUID=f7e60984-7bc7-4f4a-855f-d7d9b3a1f9eb
+ InstallationDate: Installed on 2018-03-07 (60 days ago)
+ InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64
(20180228)
+ MachineType: ASUSTeK COMPUTER INC. X450CC
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic
root=UUID=c624c91b-57cd-4434-abc4-67045cb5186d ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
+ RelatedPackageVersions:
+ linux-restricted-modules-4.15.0-20-generic N/A
+ linux-backports-modules-4.15.0-20-generic N/A
+ linux-firmware 1.173
+ Tags: bionic wayland-session
+ Uname: Linux 4.15.0-20-generic x86_64
+ UpgradeStatus: Upgraded to bionic on 2018-04-27 (10 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/01/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: X450CC.206
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: X450CC
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX450CC.206:bd08/01/2013:svnASUSTeKCOMPUTERINC.:pnX450CC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450CC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.family: X
+ dmi.product.name: X450CC
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1769557/+attachment/5135122/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1769557
Title:
SD Card Realtek RTL8411 not working
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