Public bug reported:
using alsa-mixer master volume changes with audio slider but output
volume does not change but can still be muted.
- changing PCM values directly changes output volume still works
- This problem does not occur when headphones are plugged in even after start up
Description: Ubuntu 16.04.4 LTS
Release: 16.04
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-39.44~16.04.1-generic 4.13.16
Uname: Linux 4.13.0-39-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: neo 2345 F.... pulseaudio
neo 3794 F.... alsamixer
CurrentDesktop: Unity
Date: Mon May 7 22:53:40 2018
InstallationDate: Installed on 2018-05-04 (3 days ago)
InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228)
PackageArchitecture: all
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/08/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX550VE.304
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX550VE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX550VE.304:bd11/08/2017:svnASUSTeKCOMPUTERINC.:pnUX550VE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX550VE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: UX
dmi.product.name: UX550VE
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2018-05-05T00:06:39.133243
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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https://bugs.launchpad.net/bugs/1769684
Title:
audio crashes on start up and volume slider does not control volume
output levels (Can only be muted or at max volume)
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