OK can you both please do the following: 0) Observe where the end of your current dmesg output is 1) Manually turn on force power # echo 1 | sudo tee /sys/bus/wmi/devices/86CCFD48-205E-4A77-9C48-2021CBEDE341/force_power
2) Check in /sys/bus/thunderbolt/devices/0-0/ and read the NVM version sysfs node 3) Turn off force power # echo 0 | sudo tee /sys/bus/wmi/devices/86CCFD48-205E-4A77-9C48-2021CBEDE341/force_power 4) Collect all messages after the end of dmesg output notated in 0 (Not just thunderbolt ones) ** Changed in: fwupd (Ubuntu) Status: New => Triaged ** Changed in: fwupd (Ubuntu) Status: Triaged => Incomplete ** Changed in: fwupd (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1768627 Title: Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1768627/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs