apport information ** Tags added: apport-collected
** Description changed: I have installed Ubuntu 18.04 LTS on my laptop which is a Lenovo Ideapad 300 with 8GB of RAM, an Intel® Core™ i7-6500U CPU @ 2.50GHz × 4 processor and Intel® HD Graphics 520 (Skylake GT2). I have GNOME 3.28.1 which logically is latest version of GNOME coming with Ubuntu 18.04 LTS. Everything works perfectly but I found a bug which happens when logging in. When I boot my laptop (which is not dual boot, it only has Ubuntu 18.04 LTS installed), I press Enter to select the only available user (my user) and then I am prompted to enter my password. If I type my password wrong by a character more (I haven't tried a smaller or a bigger length) and then give the right password the GUI crashes. What I mean by crashing is that I get a static purple screen where I can only move my mouse pointer and nothing else. I get no desktop, no icons, no nothing. I don't know if it is a hardware incompatibility or a bug but it happens every time I follow the steps I mentioned above and then I have to hard shutdown the laptop. + --- + ApportVersion: 2.20.9-0ubuntu7 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: george 1599 F.... pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + HibernationDevice: RESUME=UUID=10e7b298-4d9e-47e3-a810-d58d8cf6c6ca + InstallationDate: Installed on 2018-04-28 (13 days ago) + InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 004: ID 8087:0a2a Intel Corp. + Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller + Bus 001 Device 002: ID 174f:14e9 Syntek + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: LENOVO 80Q7 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=38e55cbd-3efc-41fb-a339-2c5795929cf1 ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-20-generic N/A + linux-backports-modules-4.15.0-20-generic N/A + linux-firmware 1.173 + Tags: bionic + Uname: Linux 4.15.0-20-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/03/2015 + dmi.bios.vendor: LENOVO + dmi.bios.version: D5CN31WW + dmi.board.asset.tag: NO Asset Tag + dmi.board.name: Paris 5A8 + dmi.board.vendor: LENOVO + dmi.board.version: SDK0J40709 WIN + dmi.chassis.asset.tag: NO Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: LENOVO + dmi.chassis.version: Lenovo ideapad 300-15ISK + dmi.modalias: dmi:bvnLENOVO:bvrD5CN31WW:bd12/03/2015:svnLENOVO:pn80Q7:pvrLenovoideapad300-15ISK:rvnLENOVO:rnParis5A8:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrLenovoideapad300-15ISK: + dmi.product.family: IDEAPAD + dmi.product.name: 80Q7 + dmi.product.version: Lenovo ideapad 300-15ISK + dmi.sys.vendor: LENOVO ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1770509/+attachment/5138020/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1770509 Title: gui crashes on login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1770509/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
