Public bug reported:
Dual-boot system Windows 10 / Ubuntu 18.04 LTS - Sound working in
Windows but no sound card detected in Ubuntu. I've followed all
troubleshooting steps on Ubuntu's alsa troubleshooting wiki.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Attachment added: "alsa-info-output.txt"
https://bugs.launchpad.net/bugs/1775985/+attachment/5150555/+files/alsa-info-output.txt
** Description changed:
Dual-boot system Windows 10 / Ubuntu 18.04 LTS - Sound working in
Windows but no sound card detected in Ubuntu. I've followed all
troubleshooting steps on Ubuntu's alsa troubleshooting wiki.
-
- $ bash alsa-info.sh --stdout
- cat: /proc/asound/version: No such file or directory
- grep: /proc/asound/cards: No such file or directory
- cat: /proc/asound/cards: No such file or directory
- lspci: Unable to load libkmod resources: error -12
- cat: /proc/asound/modules: No such file or directory
- ls: cannot access '/dev/snd/*': No such file or directory
- grep: /proc/asound/cards: No such file or directory
- /usr/sbin/alsactl: save_state:1595: No soundcards found...
- cat: /tmp/alsa-info.kAHvSVYxl9/alsactl.tmp: No such file or directory
- upload=true&script=true&cardinfo=
- !!################################
- !!ALSA Information Script v 0.4.64
- !!################################
-
- !!Script ran on: Sat Jun 9 10:11:08 UTC 2018
-
-
- !!Linux Distribution
- !!------------------
-
- Ubuntu 18.04 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu
- 18.04 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu
- 18.04 LTS" HOME_URL="https://www.ubuntu.com/";
- SUPPORT_URL="https://help.ubuntu.com/";
- BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/";
- PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies
- /privacy-policy" UBUNTU_CODENAME=bionic
-
-
- !!DMI Information
- !!---------------
-
- Manufacturer: Gigabyte Technology Co., Ltd.
- Product Name: GA-78LMT-USB3
- Product Version:
- Firmware Version: FA
- Board Vendor: Gigabyte Technology Co., Ltd.
- Board Name: GA-78LMT-USB3
-
-
- !!ACPI Device Status Information
- !!---------------
-
- /sys/bus/acpi/devices/PNP0103:00/status 15
- /sys/bus/acpi/devices/PNP0700:00/status 15
- /sys/bus/acpi/devices/PNP0A03:00/status 15
- /sys/bus/acpi/devices/PNP0C0C:00/status 11
- /sys/bus/acpi/devices/PNP0C0F:00/status 9
- /sys/bus/acpi/devices/PNP0C0F:01/status 9
- /sys/bus/acpi/devices/PNP0C0F:02/status 9
- /sys/bus/acpi/devices/PNP0C0F:03/status 9
- /sys/bus/acpi/devices/PNP0C0F:04/status 9
- /sys/bus/acpi/devices/PNP0C0F:05/status 9
- /sys/bus/acpi/devices/PNP0C0F:06/status 9
- /sys/bus/acpi/devices/PNP0C0F:07/status 9
- /sys/bus/acpi/devices/device:0b/status 15
- /sys/bus/acpi/devices/device:0c/status 15
- /sys/bus/acpi/devices/device:0e/status 15
- /sys/bus/acpi/devices/device:0f/status 15
-
-
- !!Kernel Information
- !!------------------
-
- Kernel release: 4.16.3+
- Operating System: GNU/Linux
- Architecture: x86_64
- Processor: x86_64
- SMP Enabled: Yes
-
-
- !!ALSA Version
- !!------------
-
- Driver version:
- Library version: 1.1.3
- Utilities version: 1.1.3
-
-
- !!Loaded ALSA modules
- !!-------------------
-
-
- !!Sound Servers on this system
- !!----------------------------
-
- Pulseaudio:
- Installed - Yes (/usr/bin/pulseaudio)
- Running - Yes
-
-
- !!Soundcards recognised by ALSA
- !!-----------------------------
-
-
- !!PCI Soundcards installed in the system
- !!--------------------------------------
-
- 00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia
(Intel HDA)
- 01:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Tahiti HDMI
Audio [Radeon HD 7870 XT / 7950/7970]
-
-
- !!Advanced information - PCI Vendor/Device/Subsystem ID's
- !!-------------------------------------------------------
-
- 00:14.2 0403: 1002:4383
- Subsystem: 1458:a014
- --
- 01:00.1 0403: 1002:aaa0
- Subsystem: 1682:aaa0
-
-
- !!Modprobe options (Sound related)
- !!--------------------------------
-
- snd_pcsp: index=-2
- snd_usb_audio: index=-2
- snd_atiixp_modem: index=-2
- snd_intel8x0m: index=-2
- snd_via82xx_modem: index=-2
- snd_atiixp_modem: index=-2
- snd_intel8x0m: index=-2
- snd_via82xx_modem: index=-2
- snd_usb_audio: index=-2
- snd_usb_caiaq: index=-2
- snd_usb_ua101: index=-2
- snd_usb_us122l: index=-2
- snd_usb_usx2y: index=-2
- snd_cmipci: mpu_port=0x330 fm_port=0x388
- snd_pcsp: index=-2
- snd_usb_audio: index=-2
-
-
- !!Loaded sound module options
- !!---------------------------
-
-
- !!ALSA Device nodes
- !!-----------------
-
-
- !!Aplay/Arecord output
- !!--------------------
-
- APLAY
-
- aplay: device_list:270: no soundcards found...
-
- ARECORD
-
- arecord: device_list:270: no soundcards found...
-
- !!Amixer output
- !!-------------
-
-
- !!Alsactl output
- !!--------------
-
- --startcollapse--
- --endcollapse--
-
-
- !!All Loaded Modules
- !!------------------
-
- Module
- btrfs
- zstd_compress
- raid10
- raid456
- async_raid6_recov
- async_memcpy
- async_pq
- async_xor
- async_tx
- xor
- raid6_pq
- libcrc32c
- raid1
- raid0
- multipath
- linear
- uas
- usb_storage
- hid_generic
- usbhid
- hid
- chash
- i2c_algo_bit
- gpu_sched
- ttm
- pata_acpi
- drm_kms_helper
- syscopyarea
- sysfillrect
- sysimgblt
- fb_sys_fops
- i2c_piix4
- pata_atiixp
- drm
- ahci
- r8169
- libahci
- mii
- wmi
-
-
- !!ALSA/HDA dmesg
- !!--------------
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https://bugs.launchpad.net/bugs/1775985
Title:
No sound in bionic
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