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When you test it and it is still an issue, kindly upload the updated logs by running only once: apport-collect 1604635 and any other logs that are relevant for this particular issue. ** Description changed: Não consigo fazer uma doação para o desenvolvedor de um complemento de que gosto no Firefox. Quando clico no botão azul,aparece em seguida uma mensagem de que será reencaminhado para o paypal, com um rodamoinho indicando uma espera de tempo. mas então o menu de doação some e a tela fica um pouco mais escura, indicando um congelamento. Clicando em reload page, começo tudo de novo e novamente não consigo. + + Translation: + I can not make a donation to the developer of a plugin I like in Firefox. + When I click the blue button, a message will appear that will be forwarded to the paypal, with a whirlwind indicating a wait time. but then the donation menu goes out and the screen gets a bit darker, indicating a freeze. By clicking on reload page, I start over again and again I can not. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 47.0+build3-0ubuntu0.16.04.1 ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13 Uname: Linux 4.4.0-31-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: mau 3639 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: mau 3639 F.... pulseaudio BuildID: 20160606113944 Channel: Unavailable CurrentDesktop: Unity Date: Tue Jul 19 22:10:12 2016 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: - # interfaces(5) file used by ifup(8) and ifdown(8) - auto lo - iface lo inet loopback + # interfaces(5) file used by ifup(8) and ifdown(8) + auto lo + iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2015-12-02 (230 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) IpRoute: - default via 192.168.0.1 dev enp1s0 proto static metric 100 - 169.254.0.0/16 dev enp1s0 scope link metric 1000 - 192.168.0.0/24 dev enp1s0 proto kernel scope link src 192.168.0.100 metric 100 + default via 192.168.0.1 dev enp1s0 proto static metric 100 + 169.254.0.0/16 dev enp1s0 scope link metric 1000 + 192.168.0.0/24 dev enp1s0 proto kernel scope link src 192.168.0.100 metric 100 IwConfig: - lo no wireless extensions. - - enp1s0 no wireless extensions. + lo no wireless extensions. + + enp1s0 no wireless extensions. Locales: extensions.sqlite corrupt or missing MostRecentCrashID: bp-df147eab-0ed3-42fc-8b78-78eca2160526 Plugins: - DjView-4.10.5 - /usr/lib/mozilla/plugins/nsdejavu.so (djview-plugin) - Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so + DjView-4.10.5 - /usr/lib/mozilla/plugins/nsdejavu.so (djview-plugin) + Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=47.0/20160606113944 (In use) RelatedPackageVersions: djview-plugin 4.10.5-1 RfKill: - + RunningIncompatibleAddons: False SourcePackage: firefox SubmittedCrashIDs: bp-df147eab-0ed3-42fc-8b78-78eca2160526 Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to xenial on 2016-05-03 (77 days ago) dmi.bios.date: 02/26/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: IPMH61R3 dmi.board.vendor: PCWARE dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: PCWARE dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd02/26/2013:svnZMAX:pnMERCHANT3200:pvr1.0:rvnPCWARE:rnIPMH61R3:rvr1.0:cvnPCWARE:ct3:cvr1.0: dmi.product.name: MERCHANT 3200 dmi.product.version: 1.0 dmi.sys.vendor: ZMAX ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1604635 Title: não consigo fazer uma doação ao desenvolvedor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1604635/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs