Hello Adrian,
Thank you for submitting this bug and reporting a problem with Firefox and 
Thunderbird.

You made this bug report in 2012 and there have been several versions of
Ubuntu, Firefox and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
Or, if it is still a problem, could you run the following (only once):
apport-collect 1016033

and upload the updated logs and and any other logs that are relevant for
this particular issue.

Thank you again for helping make Ubuntu, Firefox and Thunderbird better.

G

** Changed in: firefox (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1016033

Title:
  firefox and thunderbird don't show dropdown menu after upgrading

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