Hi Srinivas,
*I see two devices when you do "scanimage -L".See if you have two devices even when you do "hp-setup".You can remove the below device using "hp-setup -r" and see if scan works. device `hpaio:ecthp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH67JHFPR1a "HPLaserJet Professional M1132 MFP" "HP LaserJet Professional M1132 MFP USB000000000QH67JHFPR1a HPLIP" "MFG:Hewlett-Packard' is a Hewlett-PackardHP_LaserJet_Professional_M1132_MFP all-in-one* As asked, removed the one with underscores in its name. Got an error message window:- "Failed to scan. Unable to connect to scanner". *Also you can try the below commands,$ cd /usr/lib$ sudo ln -s libhpmud.so.0 libhpmud.so* As asked, performed the above commands:- ian@newton:~$ cd /usr/lib ian@newton:/usr/lib$ ls -lhrt libhpmu* -rwxr-xr-x 1 root root 403K Jun 10 18:38 libhpmud.so.0.0.6 lrwxrwxrwx 1 root root 17 Jun 10 18:38 libhpmud.so.0 -> libhpmud.so.0.0.6 lrwxrwxrwx 1 root root 17 Jun 10 18:38 libhpmud.so -> libhpmud.so.0.0.6 -rwxr-xr-x 1 root root 997 Jun 10 18:38 libhpmud.la ian@newton:/usr/lib$ sudo ln -s libhpmud.so.0 libhpmud.so [sudo] password for ian: ln: failed to create symbolic link 'libhpmud.so': File exists ian@newton:/usr/lib$ Printing still works, though. HTH, Ian ** Attachment added: "2018-07-04-creating-a-symlink.png" https://bugs.launchpad.net/bugs/1769501/+attachment/5159750/+files/2018-07-04-creating-a-symlink.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1769501 Title: /usr/lib/cups/filter/hpcups assertion failure when plugging in a HP LaserJet M1132 MFP printer/scanner To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1769501/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
