apport information
** Tags added: apport-collected
** Description changed:
I cannot see the displays listed in my display settings. Can't plugin an
extra monitor.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7
ProcVersionSignature: Ubuntu 4.15.0-24.26-generic 4.15.18
Uname: Linux 4.15.0-24-generic x86_64
.tmp.unity_support_test.1:
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Wed Jul 11 10:53:54 2018
DistUpgraded: 2018-07-10 12:43:41,594 DEBUG icon theme changed, re-reading
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:07d1]
Subsystem: Dell Device [1028:07d1]
InstallationDate: Installed on 2017-09-12 (301 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2b Intel Corp.
Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude 5580
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-24-generic
root=UUID=47ee8f4e-ddca-4b1f-beeb-159611ec343b ro nomodeset
Renderer: Software
SourcePackage: xorg
UpgradeStatus: Upgraded to bionic on 2018-07-10 (0 days ago)
dmi.bios.date: 03/08/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.9.3
dmi.board.name: 0FH6CJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.9.3:bd03/08/2018:svnDellInc.:pnLatitude5580:pvr:rvnDellInc.:rn0FH6CJ:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 5580
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Wed Jul 11 10:49:48 2018
xserver.configfile: default
xserver.errors:
open /dev/dri/card0: No such file or directory
open /dev/dri/card0: No such file or directory
Screen 0 deleted because of no matching config section.
AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.19.6-1ubuntu4
+ ---
+ ProblemType: Bug
+ .tmp.unity_support_test.1:
+
+ ApportVersion: 2.20.9-0ubuntu7.2
+ Architecture: amd64
+ CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: None
+ CurrentDesktop: ubuntu:GNOME
+ DistUpgraded: Fresh install
+ DistroCodename: bionic
+ DistroRelease: Ubuntu 18.04
+ DistroVariant: ubuntu
+ DkmsStatus: nvidia, 396.24.02, 4.15.0-24-generic, x86_64: installed
+ ExtraDebuggingInterest: Yes, if not too technical
+ GraphicsCard:
+ Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller])
+ Subsystem: Dell Device [1028:07d1]
+ Subsystem: Dell Device [1028:07d1]
+ InstallationDate: Installed on 2017-09-12 (303 days ago)
+ InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 003: ID 8087:0a2b Intel Corp.
+ Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
+ Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc.
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Dell Inc. Latitude 5580
+ Package: xorg-server (not installed)
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-24-generic
root=UUID=47ee8f4e-ddca-4b1f-beeb-159611ec343b ro nomodeset=1 drm.debug=0xe
plymouth:debug
+ ProcVersionSignature: Ubuntu 4.15.0-24.26-generic 4.15.18
+ Renderer: Software
+ Tags: bionic possible-manual-nvidia-install ubuntu
+ Uname: Linux 4.15.0-24-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 03/08/2018
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.9.3
+ dmi.board.name: 0FH6CJ
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias:
dmi:bvnDellInc.:bvr1.9.3:bd03/08/2018:svnDellInc.:pnLatitude5580:pvr:rvnDellInc.:rn0FH6CJ:rvrA00:cvnDellInc.:ct10:cvr:
+ dmi.product.family: Latitude
+ dmi.product.name: Latitude 5580
+ dmi.sys.vendor: Dell Inc.
+ version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
+ version.libdrm2: libdrm2 2.4.91-2
+ version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
+ version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
+ version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
+ xserver.bootTime: Fri Jul 13 10:35:53 2018
+ xserver.configfile: default
+ xserver.errors:
+ open /dev/dri/card0: No such file or directory
+ open /dev/dri/card0: No such file or directory
+ Screen 0 deleted because of no matching config section.
+ AIGLX: reverting to software rendering
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.outputs:
+
+ xserver.version: 2:1.19.6-1ubuntu4
** Attachment added: "BootLog.txt"
https://bugs.launchpad.net/bugs/1781125/+attachment/5163146/+files/BootLog.txt
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https://bugs.launchpad.net/bugs/1781125
Title:
Display drivers are not Avaialble
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