This is how it looks for me (also 18.04).
Not greyed out and working fine (also open/close it)

It switches status when I switch guests - so if I select in the guest
list one that is off the dropdown goes fully disabled - and when I come
back to a running guest it is fine.

Could you check if that is in any way guest dependent with:
1. off guest
2. linux guest
3. win guest (I know from other bugs you have)

Maybe one of them has different Cpabilities announced or such triggering
this case?

** Attachment added: "Screenshot_Virt-manager-shutdown-options.png"
   
https://bugs.launchpad.net/ubuntu/+source/virt-manager/+bug/1785083/+attachment/5171016/+files/Screenshot_Virt-manager-shutdown-options.png

** Changed in: virt-manager (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1785083

Title:
  Weird behavior of the VM shutdown dropdown

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