I just upgraded to 16.04 on my old computer, and it has this problem. It
was a nasty installation because of some unfixed bug that appears to
have been around since 2004 where it doesn't install sysv-rc.

But consequently, one of my accounts was really wonky, but another one
was less so. I think they both had admin privileges, but added the good
account to the sudo and root groups and moved all my files.

I was hoping to delete the wonky account, but when I open Synaptic
Package Manager, the password is grayed out.

Synaptic doesn't offer flashback in the 3.22 (only 3.18.2-1ubuntu1.) I
downloaded this 3.22.1 package, but I am a bit out of my depth in how to
install it. I clicked the install file, which goes on about the shell
command. It also says that you should follow the instructions in the
README, except the README was blank (0 bytes.)

Maybe I will just have to live with this till the 3.22 version is
available through synaptic. Like one of the gentlemen here mentioned, I
also discovered that if I picked another user and then went back to my
own user name that it was no longer grayed out. But I actually changed
that other account from Administrator to a normal account, so there are
no longer two administrators, but I still have to flip to the other
account and back before it will let me enter my password. That seems so
odd, considering that I added this account to the sudo and root groups.
It seems like it should trump the other account, but instead I can't
even enter the password without it.

Anyway, wish I understood the instructions better.

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https://bugs.launchpad.net/bugs/1698994

Title:
  Authentication Agent "Authenticate" button incorrectly greyed out

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