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On 2017-06-05T19:09:13+00:00 Robert wrote:

Description of problem:
Lack of USB3 xhci patch makes SANE quite unusable with USB3 hardware;
example with Fujitsu fi-6130 (theoretically fully supported by SANE):

[root@tux ~]# scanimage -L  # First run
device `fujitsu:fi-6130dj:108292' is a FUJITSU fi-6130dj scanner
[root@tux ~]# 

[root@tux ~]# scanimage -L  # Second run a few moments later

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
[root@tux ~]# 

Version-Release number of selected component (if applicable):
sane-backends-1.0.24-9.el7

How reproducible:
Everytime, see above and below.

Actual results:
Lack of USB3 xhci patch makes SANE quite unusable with USB3 hardware.

Expected results:
Applying upstream USB3 xhci patch solves the issue (tested myself).

[root@tux ~]# scanimage -L  # First run
device `fujitsu:fi-6130dj:108292' is a FUJITSU fi-6130dj scanner
[root@tux ~]# 

[root@tux ~]# scanimage -L  # Second run a few moments later
device `fujitsu:fi-6130dj:108292' is a FUJITSU fi-6130dj scanner
[root@tux ~]# 

[root@tux ~]# scanimage -L  # Third run a few moments later
device `fujitsu:fi-6130dj:108292' is a FUJITSU fi-6130dj scanner
[root@tux ~]# 

Additional info:
https://src.fedoraproject.org/cgit/rpms/sane-backends.git/plain/sane-backends-1.0.24-usb3-xhci.patch?id=e0bd4233ccf23151f4adfa14f45f328ae57c7c20

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/0

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On 2017-06-05T19:11:14+00:00 Robert wrote:

Created attachment 1285126
sane-backends-1.0.24-usb3-xhci.patch

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/1

------------------------------------------------------------------------
On 2017-06-05T19:15:08+00:00 Robert wrote:

Created attachment 1285127
Patch for sane-backends.spec

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/2

------------------------------------------------------------------------
On 2017-06-05T19:21:34+00:00 Robert wrote:

Cross-filed ticket 01863749 on the Red Hat customer portal.

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/3

------------------------------------------------------------------------
On 2017-06-06T07:44:23+00:00 Zdenek wrote:

Hi Robert,

thank you for contacting us, but it is too late to get this patch into
RHEL-7.4, we will look into it for RHEL-7.5. I am deeply sorry for
inconvenience.

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/4

------------------------------------------------------------------------
On 2017-06-06T10:11:21+00:00 Robert wrote:

RHEL 7.5 would be fine.

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/5

------------------------------------------------------------------------
On 2017-07-19T07:06:55+00:00 Zdenek wrote:

Robert,

I think it would be better to include upstream commit
1207ce5a40664c04b934bd0a6babbc1575361356 too. It uses environment
variable SANE_USB_WORKAROUND, which setting to 1 enables workaround,
which is in your proposed patch. It could minimize impact for other
users. Its usage will be explained in man page sane-usb(5). Do you
agree, Robert?

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/6

------------------------------------------------------------------------
On 2017-07-19T07:15:55+00:00 Zdenek wrote:

Upstream issue for adding SANE_USB_WORKAROUND usage into man page
https://alioth.debian.org/tracker/index.php?func=detail&aid=315792&group_id=30186&atid=410366

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/7

------------------------------------------------------------------------
On 2017-07-19T11:48:42+00:00 Zdenek wrote:

Robert,

would you mind testing these rpms from this link
https://zdohnal.fedorapeople.org/.sane/ ?

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/8

------------------------------------------------------------------------
On 2017-07-31T13:46:41+00:00 Zdenek wrote:

Upstream accepted manpage patch as commit
56398ead607d8bcb9deef7ca3f4d7f78478f1b4c

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/9

------------------------------------------------------------------------
On 2017-08-14T12:54:21+00:00 Zdenek wrote:

Created attachment 1313099
Proposed patch

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/10

------------------------------------------------------------------------
On 2017-08-14T12:58:25+00:00 Robert wrote:

(In reply to Zdenek Dohnal from comment #8)
> I think it would be better to include upstream commit
> 1207ce5a40664c04b934bd0a6babbc1575361356 too. It uses environment variable
> SANE_USB_WORKAROUND, which setting to 1 enables workaround, which is in your
> proposed patch. It could minimize impact for other users. Its usage will be
> explained in man page sane-usb(5). Do you agree, Robert?

If the result is the same in the end, I don't mind about the details of the
patch or whether to set an environment variable.

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/11

------------------------------------------------------------------------
On 2017-08-14T12:59:18+00:00 Robert wrote:

Do you still need a test for verification? Or do you have such hardware
yourself around somewhere?

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/12

------------------------------------------------------------------------
On 2017-08-14T13:03:31+00:00 Zdenek wrote:

Yes, would you mind testing it? I do not have such HW unfortunately.

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/13

------------------------------------------------------------------------
On 2018-04-10T13:47:21+00:00 errata-xmlrpc wrote:

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHEA-2018:0793

Reply at: https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1741977/comments/16


** Changed in: sane-backends (Fedora)
       Status: Unknown => Fix Released

** Changed in: sane-backends (Fedora)
   Importance: Unknown => High

** Bug watch added: alioth.debian.org/ #315792
   http://alioth.debian.org/support/tracker.php?aid=315792

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https://bugs.launchpad.net/bugs/1741977

Title:
  Scanning fails with many Samsung multifunctions (SCX-3200, SCX-3400,
  CLX-6260) after upgrading to Ubuntu 17.10/18.04 (SANE_USB_WORKAROUND=1
  needed)

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