Public bug reported: Hello,
the Medion Akoya S2218 is a Z3735F-based subnotebook. It is possible to install Ubuntu on it, but some devices are not properly supported. I have installed a vanilla 18.04 Ubuntu 64 bit system on it and then updated to the current development version of 18.10. I have also tried the distribution's current 4.17.0-9-generic #10-Ubuntu kernel as well as current 4.19.0-rc kernels. There is no sound output. These audio-related modules are being loaded: snd_soc_sst_cht_bsw_rt5645 snd_intel_sst_acpi snd_intel_sst_core snd_soc_sst_atom_hifi2_platform snd_soc_rt5645 snd_soc_acpi snd_soc_acpi_intel_match snd_soc_rl6231 snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine snd_seq_midi snd_seq_midi_event snd_pcm snd_rawmidi snd_seq snd_seq_device snd_timer snd soundcore These are blacklisted: blacklist r8723bs blacklist snd_hdmi_lpe_audio Pulseaudio still reports a "dummy device". I have tried finding solutions on the internet. There are various fixes for other Z3735F-based devices, including the tip to blacklist the snd_hdmi_lpe_audio module. None of those fixes helped for mine. I tried getting help at https://github.com/plbossart/UCM/issues/32 with no response. /var/log/syslog reports Sep 6 16:59:36 akoya pulseaudio[1075]: E: [pulseaudio] module-alsa-card.c: Failed to find a working profile. Sep 6 16:59:36 akoya pulseaudio[1075]: E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="0" name="platform-cht-bsw-rt5645" card_name="alsa_card.platform-cht-bsw-rt5645" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed. Sep 6 16:59:36 akoya pulseaudio[1075]: E: [pulseaudio] module-alsa-card.c: Failed to find a working profile. Sep 6 16:59:36 akoya pulseaudio[1075]: E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="0" name="platform-cht-bsw-rt5645" card_name="alsa_card.platform-cht-bsw-rt5645" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed. Sep 6 16:59:36 akoya pulseaudio[1075]: E: [pulseaudio] module-alsa-card.c: Failed to find a working profile. Sep 6 16:59:36 akoya pulseaudio[1075]: E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="0" name="platform-cht-bsw-rt5645" card_name="alsa_card.platform-cht-bsw-rt5645" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed. Sep 6 16:59:36 akoya pulseaudio[1075]: E: [pulseaudio] module-alsa-card.c: Failed to find a working profile. Sep 6 16:59:36 akoya pulseaudio[1075]: E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="0" name="platform-cht-bsw-rt5645" card_name="alsa_card.platform-cht-bsw-rt5645" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed. Sep 6 16:59:36 akoya pulseaudio[1075]: E: [pulseaudio] module-alsa-card.c: Failed to find a working profile. Sep 6 16:59:36 akoya pulseaudio[1075]: E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="0" name="platform-cht-bsw-rt5645" card_name="alsa_card.platform-cht-bsw-rt5645" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed. Sep 6 16:59:36 akoya pulseaudio[1075]: W: [pulseaudio] module-udev-detect.c: Tried to configure /devices/platform/80860F28:00/cht-bsw-rt5645/sound/card0 (alsa_card.platform-cht-bsw-rt5645) more often than 5 times in 10s Sep 6 16:59:55 akoya pulseaudio[1732]: E: [pulseaudio] module-alsa-card.c: Failed to find a working profile. Sep 6 16:59:55 akoya pulseaudio[1732]: E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="0" name="platform-cht-bsw-rt5645" card_name="alsa_card.platform-cht-bsw-rt5645" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed. Sep 6 16:59:55 akoya pulseaudio[1732]: E: [pulseaudio] module-alsa-card.c: Failed to find a working profile. Sep 6 16:59:55 akoya pulseaudio[1732]: E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="0" name="platform-cht-bsw-rt5645" card_name="alsa_card.platform-cht-bsw-rt5645" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed. Sep 6 16:59:55 akoya pulseaudio[1732]: E: [pulseaudio] module-alsa-card.c: Failed to find a working profile. Sep 6 16:59:55 akoya pulseaudio[1732]: E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="0" name="platform-cht-bsw-rt5645" card_name="alsa_card.platform-cht-bsw-rt5645" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed. Sep 6 16:59:55 akoya pulseaudio[1732]: E: [pulseaudio] module-alsa-card.c: Failed to find a working profile. Sep 6 16:59:55 akoya pulseaudio[1732]: E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="0" name="platform-cht-bsw-rt5645" card_name="alsa_card.platform-cht-bsw-rt5645" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed. Sep 6 16:59:55 akoya pulseaudio[1732]: E: [pulseaudio] module-alsa-card.c: Failed to find a working profile. Sep 6 16:59:55 akoya pulseaudio[1732]: E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="0" name="platform-cht-bsw-rt5645" card_name="alsa_card.platform-cht-bsw-rt5645" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed. Sep 6 16:59:55 akoya pulseaudio[1732]: E: [pulseaudio] module-alsa-card.c: Failed to find a working profile. Sep 6 16:59:55 akoya pulseaudio[1732]: E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="0" name="platform-cht-bsw-rt5645" card_name="alsa_card.platform-cht-bsw-rt5645" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed. Sep 6 16:59:55 akoya pulseaudio[1732]: W: [pulseaudio] module-udev-detect.c: Tried to configure /devices/platform/80860F28:00/cht-bsw-rt5645/sound/card0 (alsa_card.platform-cht-bsw-rt5645) more often than 5 times in 10s ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: libasound2-data 1.1.6-1ubuntu1 ProcVersionSignature: Ubuntu 4.17.0-9.10-generic 4.17.17 Uname: Linux 4.17.0-9-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 Date: Thu Sep 6 17:08:49 2018 Dependencies: InstallationDate: Installed on 2018-08-28 (9 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash SourcePackage: alsa-lib UpgradeStatus: Upgraded to cosmic on 2018-08-28 (9 days ago) ** Affects: alsa-lib (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug cosmic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1791118 Title: No sound output on Medion Akoya S2218 Z3735F subnotebook To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-lib/+bug/1791118/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
