>From the upstream bug:
Can someone who has seen this and make this happen obtain tools logs with the
HGFS server logging enabled?
How to set up the logging is as follows:
Create the following file:
/etc/vmware-tools/tools.conf
Edit it with the following details (modified to your file location of choice):
[logging]
log = true
vmtoolsd.level = debug
vmtoolsd.handler = file
vmtoolsd.data = c:/tmp/vmtoolsd.${USER}.log
vmsvc.level = debug
vmsvc.handler = file
vmsvc.data = c:/tmp/vmsvc.log
dndcp.level = debug
dndcp.handler = file
dndcp.data = c:/tmp/dndcp.log
vmusr.level = debug
vmusr.handler = file
vmusr.data = c:/tmp/vmusr.${USER}.log
hgfsServer.level = debug
hgfsd.level = debug
No need to restart any of the tools services, just check that the files start
to appear.
Do whatever steps are required to enable the crash to occur.
Update the tools log files here.
** Bug watch added: github.com/vmware/open-vm-tools/issues #284
https://github.com/vmware/open-vm-tools/issues/284
** Also affects: open-vm-tools via
https://github.com/vmware/open-vm-tools/issues/284
Importance: Unknown
Status: Unknown
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https://bugs.launchpad.net/bugs/1791220
Title:
increased crash rate since 10.3 upgrade is available
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