Public bug reported:
-Ubuntu release: Ubuntu 18.04.1 LTS
-Package version: 3.26.0-1ubuntu2
-What I expected to happen:
The videos about "Getting started with GNOME" should play without
issues.
-What happened instead:
Instead of playing the videos the help application hangs until the
WebKit process (/usr/lib/x86_64-linux-
gnu/webkit2gtk-4.0/WebKitWebProcess) crashes.
I was able to reproduce this bug with NVIDIA hardware using the open
source driver inside a live session, using AMD hardware causes no issue
at all.
"lspci" info:
04:00.0 VGA compatible controller: NVIDIA Corporation GT218 [GeForce 210] (rev
a2) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. GT218 [GeForce 210]
Flags: bus master, fast devsel, latency 0, IRQ 24
Memory at dc000000 (32-bit, non-prefetchable) [size=16M]
Memory at e0000000 (64-bit, prefetchable) [size=256M]
Memory at de000000 (64-bit, prefetchable) [size=32M]
I/O ports at e800 [size=128]
Expansion ROM at 000c0000 [disabled] [size=128K]
Capabilities: <access denied>
Kernel driver in use: nouveau
Kernel modules: nvidiafb, nouveau
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: yelp 3.26.0-1ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CasperVersion: 1.394
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 8 09:40:33 2018
ExecutablePath: /usr/bin/yelp
LiveMediaBuild: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: yelp
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: yelp (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
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https://bugs.launchpad.net/bugs/1791413
Title:
Help application hangs when playing a video in NVIDIA hardware using
the open source driver on a live session.
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