Hi Humphrey, You mention attachments? I don't see any, other than your apport information. Were there screen prints you could attach?
Your apport info above says ghex is not installed. "ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ghex (not installed)" Did the install go OK without errors? How did you install it? On 18.04, Ghex is a snap package. Do you have the capability to run snaps? I'd like to change the title as well to something like: "Ghex installed but program won't start" Please let me know if that is ok. Is there a way to start it from the command line and see if you get any error messages? Are there any error logs you could upload here to give the programmers an idea of what is happening? I know this is rudimentary but, to help me prepare a summary for the programmers, could you post the exact steps to reproduce? I don't have your interface, so I can't reproduce it here on my computer. For example, 1. hit (...) button(s) to open the HUD 2. left click on... 3.... Thanks G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1794899 Title: ghex both installed and not-installed To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ghex/+bug/1794899/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs