Tessa,
I think these two things might be related...
1. Pop!OS doesn't like pulseaudio:
UnreportableReason: This is not an official Pop!_OS package. Please
remove any third party package and try again.
2. You have two sound servers and should only have one:
Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes
Jack:
Installed - Yes (/usr/bin/jackd)
Running - No
It sounds like System76's Pop!OS ships with jackd and they don't want
you using pulseaudio. Certainly having both installed I would expect one
of them might fail to access the sound hardware. This also means I am
not sure the correct way to fix this other than it sounds like
pulseaudio shouldn't be installed at all in Pop!OS.
Suggested quick fix: Uninstall either your jackd packages, OR your
pulseaudio packages.
Fully clean fix: Reinstall Ubuntu from scratch, downloading it from here:
http://releases.ubuntu.com/18.10/
** Changed in: pulseaudio (Ubuntu)
Status: Incomplete => Opinion
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https://bugs.launchpad.net/bugs/1799007
Title:
[System76 Oryx Pro] no sound after 18.10 upgrade
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